What are the responsibilities and job description for the Freight Broker - DOD-SDDC position at Harris Transport, Co. and Titan Transport, LLC?
Company Description
Harris Transport, Co. and Titan Transport, LLC are full-service third-party logistics companies providing freight brokerage and asset-based carrier services. We specialize in ensuring efficient and reliable transportation solutions tailored to meet diverse client needs. Our commitment to excellence positions us as a trusted partner in the logistics industry. By leveraging our expertise, we help businesses streamline operations and maximize logistics success.
Role Description
This is a full-time, on-site role for a Freight Broker - DOD-SDDC, based in Monroe, NC. The professional we are looking for has experience within the Government sector, with the appropriate contacts to immediately grow this brokerage for us. The role involves managing freight brokerage operations, coordinating shipping logistics, managing dispatching tasks, and building strong relationships with customers and carriers. Responsibilities include account management, ensuring timely delivery, maintaining high-quality customer service, and securing new opportunities to grow the business.
Qualifications
- Skills in DOD-SDDC Freight Brokerage and Brokerage to manage transportation services and logistics effectively.
- Strong expertise in Customer Service for creating positive client experiences and resolving issues efficiently.
- Proficiency in Dispatching to coordinate shipments and ensure efficient communication with drivers and carriers.
- Experience in Account Management for maintaining and growing strong relationships with customers and partners.
- Excellent organizational, negotiation, and problem-solving skills.
- Familiarity with the Department of Defense (DOD) and Surface Deployment and Distribution Command (SDDC) is a requirement.
- Working knowledge of freight management systems and related software tools is beneficial.