Parts Counterperson

Qualifications

Job Description

• Previous experience as an automotive parts counterperson
• Strong knowledge of automotive parts and accessories
• Excellent customer service skills
• Ability to work in a fast-paced environment
• Attention to detail and accuracy
• Valid driver's license
• Submit to and successfully complete an MVR, background check, and pre-employment drug screen
• Have a High School Diploma or equivalent
• Are able to work in a fast-paced work environment
• Have strong organizational and time management skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Must have a valid unrestricted driver’s license (you must be insurable)
• Must maintain a clean, acceptable, and safe driving record
• The associate must occasionally lift and/or move up to 60 pounds
• Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus
• Ability to Commute if needed
  
  

Responsibilities

• Maintain honesty and integrity while performing all job duties
• Always maintain a professional appearance
• Adhere to all company policies, procedures, and codes of conduct
• Oversee the parts sales process from start to finish
• Communicate with customer on parts status
• Communicate with staff and customers in a friendly and professional manner
• Be able to read and understand the parts catalog when looking up parts
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Provides high level service to internal and external customers
• Pulls and fills orders from stock
• Maintain daily bin checks to ensure accuracy of stock
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receives payment from retail customers or obtains credit authorization
• Set up orders for daily shipment, delivery, or pick-up
• Attend department meeting as needed
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job, the associate is frequently required to sit, often use hands to finger, handle, or feel and talk or hear
• The associate sometimes is required to stand and walk for long periods at a time
• Rotating weekends
• Ability to work directly with service advisors
  
  

Company Description

What We Offer:

Competitive Compensation

401K With Company Match

Vision / Dental / Health Insurance

Bonus Incentives

Paid Training

Great Culture

What We Offer: Competitive Compensation 401K With Company Match Vision / Dental / Health Insurance Bonus Incentives Paid Training Great Culture