Service Linkage Worker - HCHP

About Us
Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

The Service Linkage Worker (SLW) provides services within a broad range of focus areas to assist patients in accessing and adhering to care. Services provided may include HIV testing and counseling, mental health and substance abuse patient assessments, assisting to reduce access and adherence barriers, follow-up to ensure referrals are completed, patient navigation assistance, and coordination with case managers and other clinic staff.

Minimum Qualifications

Education/Specialized Training/Work Experience:

• High School Diploma or GED (And) Five (5) Years Work Experience in providing client services to persons of a vulnerable population.
• Bachelor's degree from an accredited college or university with a major in social or behavior sciences, or related health or human services field. (PREFERRED) (And) One (1) Year Work Experience in providing client services to persons of a vulnerable population.
  
  

Language Skills: Bilingual: Spanish (Preferred)

Communication Skills

• Above Average Verbal Communication (Heavy Public Contact)
• Exceptional Verbal (Public Speaking)
• Writing/Correspondence
• Writing/Reports
  
  

Proficiencies

• MS Word
• Personal Computer
  
  

Job Attributes

Knowledge/Skills/Abilities

• Analytical Abilities
  
  

Work Schedule

• Travel
  
  

Other Special Requirements

• Other Requirements: Non - Exempt