What are the responsibilities and job description for the Manager EPIC Affiliate Svcs position at Harris Health?
About Us
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.
Job Summary
The Epic Affiliate Services Manager manages new application development and delivery, upgrades, enhancements, on-going maintenance and support of the EPIC Electronic Medical Record (EMR) application modules used by affiliate healthcare partners in the community. The Affiliate Services Manager facilitates planning, prioritization, problem solving, scope and technical discussions with affiliate leadership and clinicians, as well as with Harris Health IT leadership and application teams. He/she ensures authorized projects and initiatives are implemented on schedule and within budget, satisfy Harris Health Compliance requirements, and comply with Harris Health's Epic design guidelines and strategies. The Affiliate Services Manager provides leadership and develops direct reports. He/she also serves as a subject matter expert in multiple Epic applications that support affiliate-related functions. He/she provides high-level input on product design and optimization, gathering and implementing user requirements, and monitoring processes and performance. The Affiliate Services Manager must be comfortable performing a wide range of tasks and working with a diverse user community. The Affiliate Services Manager provides outstanding client service, supports community healthcare relationships, and contributes to the organization's mission of utilizing information technology to improve patient care.
Minimum Qualifications
Education/Specialized Training/Licensure: Bachelors Degree, OR eight (8) years directly related work experience in lieu of degree.
Work Experience : Ten (10) years IT Project Mgmt. experience in a healthcare environment - a minimum of five (5) years experience with EMR/EHR Systems.
Management Experience: Three (3) years project management/team lead experience.
Equipment Operated: Workstation, Telephone
Special Requirements
Communication Skills:
Above Average Verbal (Heavy Public Contact); Exceptional Verbal (e.g., Public Speaking);
Writing /Composing; Correspondence/Reports
Other Skills
Analytical; Design; Medical Terms; P.C.; MS Word; MS Excel; MS Power Point
Advanced Education
Bachelor's Degree: Computer Science or related field preferred.
Work Schedule: Flexible
Knowledge\Skills\Abilities: Knowledge of EMR systems (EPIC preferred); familiar with Agile project
methodology and practices; experience in Ambulatory EMR/HER
implementations; deep understanding of the EMR/HER design discipline,
processes, concepts and best practices; strong EMR/EHR design and modeling
capabilities.
