Clinical Nurse Case Manager

About Us
Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job Summary

The Clinical Nurse Case Manager (CNCM) facilitates the collaborative interdisciplinary process of case management encompassing assessment, planning, facilitation, care coordination, evaluation appropriate to the scope of licensure. The CNCM advocates for options and services to meet the patients' and family's comprehensive health needs through communication and available resources to promote quality cost-effective outcomes for the identified patient population.

The CNCM participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing ServiceFIRST behaviors in interactions with patients, families, and staff members.

Minimum Qualifications

Education/Licensure/Specialized Training:

Education: Graduation from an accredited school of Nursing with a Bachelors degree in Nursing preferred.

Licensure/Certification

i. Licensed to practice nursing in the State of Texas.

ii. Related specialty certification required within two years of employment.

iii. Basic Life Support from a hospital-based American Heart Association (AHA) approved program.

Work Experience

iv.Other certificates as required by unit/service.

i. Two (2) years experience as RN in appropriate to area assigned;

ii. One (1) year experience in Case Management, Quality Management, Coding or Discharge Planning preferred.

Management/Experience: One (1) year leadership experience preferred.

Equipment Operated: PC and typical medical equipment related to job duties.

Special Requirements

• Communication Skills:
  
  

Above Average Verbal (Heavy Public Contact)

Exceptional Verbal (e.g., Public Speaking)

Bilingual Skills Required: No Language(s): Spanish preferred

Writing /Composing: (Correspondence/ Reports)

• Other Skills:
  
  

Analytical, Medical Terms, Mathematics, PC, Word Proc.

• Work Schedule:
  
  

Weekends, Holidays, Flexible, Travel, On Call