What are the responsibilities and job description for the Admin Director, Operational Development & External Affairs position at Harris Health?
About Us
Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.
At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.
Job Summary
The Administrative Director of Operational Development & External Affairs leads high impact strategic initiatives that strengthen organizational performance, expand external partnerships, and advance systemwide operational goals. The role drives long term business planning, oversees complex cross functional programs, and ensures alignment with organizational strategic pillars while enhancing operational efficiency and care transitions. Serving as a key architect of governance, referral networks, and Outsourced Medical Services operations, this leader builds sustainable frameworks that improve outcomes, optimize resources, and elevate stakeholder experience. Through executive level collaboration, data driven decision making, and innovative problem solving, the director steers transformational efforts that support Harris Health's mission and long-term growth.
Minimum Qualifications
Licenses & Certifications
Six Sigma Green Belt LSSGB (Or) Six Sigma Black Belt
Degrees
Bachelor's Degree Nursing, Business Administration, Health Administration or related healthcare field
Master's Degree Nursing, Business Administration, Health Administration or related healthcare field Preferred
Work Experience
Ten (10) Years Work Experience in a healthcare environment, including project management, strategy, communications, and working with external vendors
Management Experience
Seven (7) Years of Management Experience in management, supervisory, or leadership roles
Communication Skills
Verbal/Written Additional details
Exceptional Verbal (Public Speaking)
Writing/Correspondence
Writing/Reports
Knowledge/Skills/Abilities
Analytical Abilities
Design Knowledge and Skills
Mathematics
Medical Terminology Knowledge
Research Knowledge and Abilities
Work Schedule
Flexible
Holidays
Overtime
Eligible for Telecommute
Travel
Weekends
Other Requirements
Strategic thinker with attention to detail and problem-solving skills
Demonstrated success executing strategic initiatives
Organized and can manage multiple complex initiatives simultaneously
Strong relationship builder with experience in leading diverse work teams internally and externally
Experience with high-level decision making
Strong written and oral communication skills
Strong presentation skills with ability to successfully communicate complex business information to leadership and other stakeholders
Knowledge of all components of healthcare business functions (Operations, Strategy, Finance, IT, etc.)
Skills influencing people without having direct reporting relationships.
Excellent organizational skills
Ability to deal with all levels of staff within Harris Health and senior leadership
Ability to deal with conflicting points of view and to effect creative and responsive
MS Word, MS PowerPoint, MS Excel, MS Access