Partnerships and Referrals Manager

To be considered for this role, please upload a custom resume. Applications submitted using the standard Indeed Resume template will be considered incomplete.

Job Overview:

Referrals are built on trust. When a partner—whether an attorney, medical professional, or union leader—refers a federal employee to our firm, they are putting their reputation on the line. They trust us to provide the highest level of care and expertise.

As our Partnerships & Referrals Manager, you are the guardian of those relationships. Your mission is to cultivate a network of partners who support federal employees, ensuring they feel valued, informed, and confident in every referral they send our way. This isn’t just about processing leads; it’s about high-touch hospitality and building a reliable, professional ecosystem of support.

About the Culture:

Harris Federal Law Firm is an administrative law firm located in Lexington, KY that assists employees of the federal government in securing and maximizing their employment benefits. We pride ourselves on our company culture and environment. We evaluate talent and performance based on a person’s ability to fit our core values. We believe our commitment to our core values is the reason we have been successful in changing the lives of our clients and creating a healthy workplace for our employees.

Company Core Values:

Be a Pro - constantly look to improve at all aspects of your profession

Serve Others - have a heart of service towards clients and co-workers

Act with Integrity - in humility, walk out a transparent work life

Duties include, but not limited to:

• Proactively identify and reach out to attorneys, medical professionals, and unions to build genuine, long-term trust and a steady referral rhythm.
• Design a “white-glove” onboarding process and create clear, professional resources (guides, one-pagers) that make referring to us simple and seamless.
• Maintain meticulous records and tracking within the CRM to ensure partner contact information and referral trends are always accurate and organized.
• Partner closely with the Intake Team to facilitate rapid, high-quality handoffs and join regular check-ins to continuously refine the referral flow.
• Provide consistent updates and professional follow-up with partners while strictly adhering to legal, ethical, and privacy boundaries.

Here are some of the opportunities this position offers:

• Collaborate with a team of engaged professionals
• Vertical and horizontal growth opportunities
• Extensive classroom and hands on training
• Schedule flexibility
• Sweet office perks (like an espresso bar!)

These are some of the skills that we see help people succeed in this position:

• Self Starter
• Elite communicator
• High Level of Emotional Intelligence
• Friendly and conscientious
• Highly organized
• Ability to maintain confidentiality and handle sensitive information.
• Familiarity with CRM platforms
• Proficient in standard office and computer software systems (i.e., MS Office Suite, Google Chrome, etc.)

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• Did you upload a custom resume file rather than using the Indeed Resume template? (A custom resume is required for consideration) Yes/No

Experience:

• Office: 2 years (Required)

Ability to Commute:

• Lexington, KY 40504 (Required)

Work Location: In person

Salary : $45,000 - $60,000