What are the responsibilities and job description for the Receptionist position at Harris County Body Shop?
Overview
We are seeking a professional and organized Receptionist to join our team. This role is vital in creating a welcoming environment for clients and visitors while ensuring smooth office operations. The ideal candidate will possess excellent communication skills, strong organizational abilities, and proficiency with various office management tools. English & Spanish speaking is a requirment for the position. We use QuickBooks online for issuing checks and CCC One for client files. Training will be available.
Duties
· Greeting clients as they come in
· Answer phones
· Schedule appointments for drop offs
· Pay vendor statements & bills monthly
· Process checks in QuickBooks for payments to vendors and billers
· Process credit cards from clients
· Post money received to the client’s tickets
· Assist estimators on following up on insurance payments
· Intaking Vehicles
o Verifying client’s info is correct in the system
o Creating clients R.O’s
o Marking vehicle as in; in the system
o Delivering Vehicles
o Facilitating the Porters to bring the clients vehicle up front
o Process the delivery paperwork with the client
o Marking the vehicle Delivered in the system
Experience
- Prior office experience with strong clerical skills is preferred
- Experience with front desk operations, multi-line phone systems, and office management software such as QuickBooks is highly desirable
- Bilingual abilities are a must to assist diverse clientele
- Proven customer service skills with excellent phone etiquette and organizational skills
- Ability to handle administrative tasks such as proofreading, time management, and calendar coordination efficiently
This position plays a crucial role in maintaining an efficient office environment while delivering exceptional customer support. We seek motivated individuals who are detail-oriented and committed to providing outstanding service.
Pay: $18.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Salary : $18 - $24