What are the responsibilities and job description for the Service Leader and Operations Specialist position at Harrah's Northern California?
About the Position
">This is an exciting opportunity to join our team as a Service Leader and Operations Specialist. As a key member of our restaurant management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive work environment.
">Main Responsibilities
">- Lead the daily operations of the restaurant, including staff supervision, customer service, and quality control.
- Analyze sales data to inform menu offerings and pricing decisions.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless operations and exceptional guest experiences.
- Ensure compliance with all health and safety regulations and company policies.
Requirements
">- Minimum 4 years' experience in a similar role, with at least 2 years of supervisory experience.
- Excellent leadership and communication skills.
- Ability to work well under pressure and maintain a professional demeanor in fast-paced environments.
- Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
- Ability to read, write, speak, and understand English fluently.
- Physical stamina to perform tasks that require standing, walking, and lifting up to 50 pounds.
About Our Benefits
">We offer a comprehensive benefits package, including competitive salaries, health insurance, retirement plans, and paid time off. Our goal is to provide a supportive and rewarding work environment that enables our employees to thrive and succeed.
