What are the responsibilities and job description for the Corporate Trainer position at HarmonyCares?
Overview
HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200 primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.
Responsibilities
The Corporate Trainer will implement, train, and provide end-user support for the various technologies in use throughout the company. The candidate will work with physicians and office staff in a classroom setting as well as deliver training in a virtual environment.
Essential Duties and Responsibilities
Qualifications
Required Knowledge, Skills and Experience
Posted Min Pay Rate
USD $26.00/Hr.
Posted Max Pay Rate
USD $31.00/Hr.
Pay Transparency
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200 primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.
Responsibilities
The Corporate Trainer will implement, train, and provide end-user support for the various technologies in use throughout the company. The candidate will work with physicians and office staff in a classroom setting as well as deliver training in a virtual environment.
Essential Duties and Responsibilities
- Designs, develops, and delivers effective new hire training programs to equip employees with the essential knowledge and skills required
- Conducts ongoing education sessions to enhance the capabilities of our existing workforce, enabling continuous growth and development
- Collaborates closely with various departments to identify training needs and understand business objectives to tailor training programs accordingly
- Offers valuable insights and recommendations to improve training methods, content, and overall learning experience for employees
- Monitors and evaluate the effectiveness of training initiatives, collecting feedback from participants to continuously enhance the quality of our training programs
- Stays up-to-date with industry trends and best practices to ensure our training strategies are current and aligned with the latest developments
Qualifications
Required Knowledge, Skills and Experience
- Two or more years of Customer Service or Healthcare experience
- Strong customer-centric mindset with a dedication to ensuring exceptional learning experiences for employees
- Ability to work collaboratively with cross-functional teams to identify training needs and develop effective solutions
- Possess a solid foundation of project management skills
- Strong organization, analytical, technical and problem solving skills
- Excellent verbal and written communication skills, both interpersonally and on a technical level
- Flexible with the ability to respond well to urgent matters in a calm positive manner
- Basic technical troubleshooting skills
- Experience working both independently and in a team-oriented, collaborative environment
- Flexible hours with the ability to travel and work at various locations as required, with Sunday departures as needed
Preferred Knowledge, Skills and Experience
- Associates degree
- Technical knowledge of Aprima EMR and GE Centricity
- Presentation skills with demonstrated understanding of adult learning principles and ability to train others
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Experience providing technical and software support to end-users
Knowledge of clinical workflow
Posted Min Pay Rate
USD $26.00/Hr.
Posted Max Pay Rate
USD $31.00/Hr.
Pay Transparency
Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.
Salary : $26 - $31
