What are the responsibilities and job description for the AT&T Customer Associate position at Harmony Telecom?
Harmony Telecom is hiring an entry-level AT&T Customer Associate to join our team in Austin, TX and nearby areas. This role is a good fit for someone who enjoys working face-to-face with customers, staying organized, and making sure people receive clear and helpful information.
As an AT&T Customer Associate, you'll help customers understand AT&T Fiber services, answer questions, discuss available options, and support sales conversations that guide them through the right account and service steps. This entry-level position is built for someone personable, dependable, and willing to learn.
What You'll Do
- Build professional relationships through friendly, respectful conversations
- Learn AT&T Fiber services so you can communicate information accurately
- Ask questions and listen closely to understand customer needs
- Explain account and service information in a clear, direct manner
- Support sales conversations and guide customers through enrollment steps
- Keep customer information and follow-ups organized
- Work with teammates to provide consistent support throughout the customer experience
What We're Looking For
- Strong communication skills and a comfortable, professional manner
- Friendly, approachable attitude with a genuine interest in helping people
- Ability to listen carefully and understand different customer needs
- Reliable, organized work habits with strong attention to detail
- Willingness to learn AT&T Fiber services and account processes
- High school diploma or GED required (sales, account management, or telecom experience a plus, but not required for this entry-level role)
What You'll Build
This entry-level position provides hands-on experience in customer service, account support, communication, and sales. You'll develop practical skills by working directly with customers and learning how to manage questions, follow-ups, and account responsibilities.
As you gain experience and demonstrate reliability and strong sales and customer-service skills, you'll have opportunities to take on more responsibility and grow within the organization.
If you're dependable, personable, and ready for an entry-level opportunity where communication and sales skills matter, apply today for the AT&T Customer Associate position in Texas. Join us as our next AT&T Customer Associate and start building your sales career.
Pay: $4,500.00 - $5,300.00 per month
Work Location: In person
Salary : $4,500 - $5,300