What are the responsibilities and job description for the Scheduler position at HARMONY HOME HEALTH SERVICES LLC?
At Harmony Home Health and Hospice, LLC., we believe in creating a vibrant and supportive work environment where our team members feel valued and motivated to make a difference. We pride ourselves on fostering a culture of collaboration, innovation, and fun. Join us in our mission to "impact the lives of everyone we touch in a very meaningful, sincere, and deliberate way every single day". While providing exceptional care and support to our community.
Benefits/Perks
- Synergistic Team Work
- Competitive Compensation
- Careers Advancement
Job Summary
We are seeking a Home Care, Hospice and Pediatric Scheduler to join our team. In this role, you will collect, manage, and report on the scheduling information. This is an important position that allows us to provide comprehensive and consistent patient care by coordinating medical and health services. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.
Responsibilities
- Coordinate internal and external staffing needs
- Assign clients to the appropriate clinicians
- Utilize scheduling software
- Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
- Communicate with caregivers regarding any updates or changes to their schedule
- Communicate with managers and clients to inform them of any schedule or staffing changes
- Assist in the hiring, training, and management of new staff
Qualifications
- High school diploma or GED
- Previous experience as a Home Care Scheduler or in a similar position is preferred
- Highly organized with attention to detail
- Comfortable with Microsoft Office and other computer programs
- Ability to multitask and prioritize projects
- Excellent customer service and interpersonal skills
- Bi-lingual not required but preferred