Director, AI and Business Enablement

Harmony Biosciences is recruiting for a Director, AI and Business Enablement in our Plymouth Meeting location. The Director, AI & Business Enablement is responsible for Business process transformation within R&D and Commercial processes as well as translating enterprise AI strategy into practical, high-impact solutions that drive measurable business value across the organization. This role bridges the gap between AI/data science capabilities and business functions — including R&D and Commercial — by identifying process deficiencies, use cases, prioritizing initiatives, overseeing solution delivery, and driving adoption of AI tools and capabilities across the enterprise.

This individual will act as a key liaison between IT teams and business stakeholders, ensuring that AI investments are aligned with business priorities, compliant with pharma industry regulations (e.g., GDPR, HIPPA, FDA, EMA, GxP, data privacy), and deliver tangible ROI. The role requires a blend of strategic thinking, technical fluency, deep process knowledge, program management discipline, and strong change-management/stakeholder engagement skills.

Responsibilities include but are not limited to:

R&D Process Optimization & Transformation

• Serve as a trusted advisor to R&D leadership (Clinical, Regulatory, Safety, Medical Affairs) on technology process improvement, digital enablement and AI.
• Lead end-to-end technology process assessments and redesign initiatives across: Clinical, Regulatory, Pharmacovigilance, Quality and Medical Affairs
• Identify inefficiencies and implement standardized, scalable, and compliant technology process models.
• Establish KPIs, process metrics, and continuous improvement frameworks.
  
  

Commercial Process Optimization & Transformation

• Commercial technology, Analytics / BI / reporting
• Hands-on experience with Veeva, preferably in areas such as Veeva Vault and CRM
• Familiarity with CRM analytics and customer engagement analytics
  
  

AI Solution Delivery & Business Enablement

• Partner with business function leaders (R&D & Commercial) to identify, evaluate, and prioritize AI/ML use cases that address real business problems.
• Translate business requirements into AI solution roadmaps, working closely with data science, data engineering, and IT teams to scope and deliver solutions.
• Oversee end-to-end delivery of AI initiatives — from ideation and proof-of-concept through pilot, scale-up, and production deployment.
• Ensure AI solutions are designed with usability, scalability, and business adoption in mind, not just technical feasibility.
  
  

Qualifications:

• Bachelor's degree in Computer Science, Data Science, Life Sciences, Business, or related field required; Master's degree or MBA preferred
• 10 years of experience in technology or digital transformation roles, with at least 2–3 years focused on AI solution delivery or enablement is required
• Prior experience in pharmaceutical, biotech, or life sciences industry strongly preferred, with familiarity with Clinical, Commercial, GxP, regulatory, and compliance considerations.
• Demonstrated experience translating business needs into technical solutions and managing cross-functional delivery teams.
• Good understanding and experience in Veeva Vault, CRM and Commercial Analytics
• Strong understanding of AI/ML concepts, generative AI, and data platforms (does not require hands-on coding, but must be able to engage credibly with technical teams).
• Experience building business cases, ROI models, and value-tracking frameworks for technology initiatives.
• Proven track record of driving adoption/change management for new technology or digital tools within complex organizations.
• Excellent communication, stakeholder management, and executive presentation skills.
• Strong program/project management skills; PMP, Agile/Scrum certification a plus.
  
  

Physical demands and work environment:

• Domestic travel is estimated to be 5% for this role.
• While performing the duties of this job, the noise level in the work environment is usually quiet.
• Specific vision abilities required by this job include: Close vision.
• Manual dexterity required to use computers, tablets, and cell phone.
• Continuous sitting for prolonged periods.
  
  

What can Harmony offer you?

• Medical, Vision and Dental benefits the first of the month following start date
• Generous paid time off and Company designated Holidays
• Company paid Disability benefits and Life Insurance coverage
• 401(k) Retirement Savings Plan
• Paid Parental leave
• Employee Stock Purchase Plan (ESPP)
• Company sponsored wellness programs
• Professional development initiatives and continuous learning opportunities
• A certified Great Place to Work® for eight consecutive years based on our positive, values-based company culture
  
  

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Harmony Biosciences is a pharmaceutical company headquartered in Plymouth Meeting, PA. The company was established in October 2017 with a vision to provide novel treatment options for people living with rare, neurological disorders who have unmet medical needs. For more information on Harmony Biosciences, visit www.harmonybiosciences.com

Harmony Biosciences is an Equal Opportunity, e-Verify Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Recruitment agencies please note: Harmony Biosciences will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation.