Lead Custodian

$15.00 - $18.50 PER HOUR

GENERAL PURPOSE:

The purpose of this position is to ensure Harmons’ standards for cleanliness, sanitation, and safety are being met throughout the store. This person will be responsible for overseeing deep cleaning in departments and ensuring deep cleaning does not interfere with customer service. Also, this person will create cleaning plans and train new maintenance associates. This person will also assist customers and associates with maintenance issues and provide exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Ensures the cleanliness and sanitation of all areas throughout the store
• Performs a safety walk of the store to identify and correct potential hazards
• Assists customers and fellow associates with maintenance issues throughout the store
• Oversees deep cleaning in departments, ensuring cleaning does not interfere with customer service
• Creates and implements effective and timely cleaning plans for entire store
• Empties trash and recycling bins in departments and employee areas
• Cleans and sanitizes restrooms
• Cleans glass throughout the store
• Sweeps and mops floors throughout the store
• Cleans employee break room including the refrigerator
• Cleans and organizes the store’s maintenance closets and mechanical rooms
• Orders maintenance chemicals and supplies
• Mentor and train maintenance associates
• Delivers excellent customer service to all customers
• Teaches and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement
• Follows established departmental and store policies and procedures
• Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers
• Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Ability to interpret policies and procedures
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, consistent, and forward focused
• Ability to use good judgment and to make decisions quickly and independently
• Ability to professionally and appropriately handle conflict
• Ability to work weekends, evenings, overnight, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to chemicals and hot, cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.