Dairy Manager

$23.63 - $25.13 PER HOUR - Bonus Eligible

GENERAL PURPOSE:

The purpose of this position is to oversee the successful operation of the dairy and meat wall deli departments by ensuring that quality, freshness, and product assortment are maintained throughout the department. This person will be training and mentoring new dairy associates, receiving, stocking and rotating product, taking special orders, and providing exceptional customer service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services provided by the dairy and meat wall deli departments
• Responsible for maintaining the appropriate product assortment and inventory levels for the dairy and meat wall deli departments
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Ensures the dairy and meat wall deli departments are cleaned and sanitized daily and meet the company standards for appearance
• Delivers excellent customer service to all customers
• Receives, stores, and stocks dairy products including milk, eggs, juice, yogurt, butter, packaged cheese, meats, bacon, hot dogs, sausages, etc.
• Pulls out of date product from the dairy and meat wall deli shelves
• Orders product to meet the needs of the dairy and meat wall deli departments based on past and projected sales
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Communicates openly and frequently with the Grocery Manager, Store Director, and Grocery Buyer
• Ensures company standards for safety, sanitation, and productivity are maintained
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement
• Writing the dairy schedule to ensure coverage and meet labor goals
• Quarterly inventory of all dairy and meat wall deli products
• Assists as needed to ensure the success of the store as a whole

MARGINIAL DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers
• Consistent and daily interaction with vendors

TRAINING & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED preferred; one year of grocery or dairy experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Basic math skills
• Solid understanding of product rotation
• Must enjoy working with and handling dairy products
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills to effectively and efficiently communicate with and manage diverse groups of people
• Ability to appropriately and professionally handle conflict
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Required to make logical, significant decisions using general, recognized skills and techniques
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Ability to work weekends, evenings, and holidays

PHYSICAL/SENSORY DEMANDS:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.