What are the responsibilities and job description for the SME Network Engineer position at Harmonia Holdings Group, LLC?
Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction. SME Network Engineer Location: Lorton, VA (22079)Citizenship: U.S. Citizen (required for access to DHS IT systems)Clearance: Must be able to obtain and maintain DHS/ICE Fitness Determination (Public Trust), including favorable preliminary Fitness and full NBIS eAPP investigation (SF-85P, OF-306, SSA-89, fingerprints, PREA questionnaire if required)Schedule: Full-time; business hours (7:00–5:30, M–F) with required 24/7 on-call availabilityHybrid Work: Lorton, VA roles may telework up to 2 days per week; 3 days onsite required (subject to mission needs)Travel: Occasional CONUS travel; local travel within 50 miles is not reimbursableRole OverviewHarmonia Holdings Group is seeking an experienced SME Network Engineer to support DHS ICE Homeland Security Investigations (HSI) Title III and Linguists Unit (T3LU) under the CALEA program.This role provides hands-on leadership across all network engineering functions, including architecture, routing, switching, firewall engineering, VPN and PKI integration, segmentation design, troubleshooting, and IA/accreditation-grade documentation. The SME ensures the integrity, resilience, and performance of mission-critical CALEA networks and collaborates closely with Systems, Virtualization, Storage, and Field Engineering teams to ensure end-to-end operational success.This position supports DHS's mission while contributing to Harmonia's overarching goals: delivering premier technology services, driving mission-focused innovation, sustaining organizational excellence, and being an employer of choice for skilled professionals.ResponsibilitiesNetwork Architecture & DesignDesign, document, and maintain CALEA network architecture, including:Layer 2/Layer 3 topologyIP address schema and subnettingVLAN/VRF segmentationRouting design (OSPF, BGP, EIGRP, static routing)Firewall zoning, NAT policies, and security segmentationVPN tunnels, encrypted transport paths, and PKI integrationsCOOP/DR network routing and failover pathsProduce and maintain authoritative network diagrams, data flows, trust boundaries, and configuration baselines.Evaluate, recommend, and implement enhancements to improve security, availability, and performance.Network Operations & TroubleshootingServe as the primary network engineer for diagnosing, resolving, and preventing outages across the CALEA enterprise.Perform packet-level analysis (Wireshark/tcpdump), flow analysis, and log correlation to identify and remediate issues.Lead network upgrades, configuration changes, ACL/policy adjustments, and planned maintenance.Monitor network performance and availability; tune routing, firewall, and VPN parameters as needed.Firewall, Security & Accreditation SupportEngineer and maintain firewall policies and segmentation (Palo Alto preferred; Fortinet/Cisco ASA experience acceptable).Support security hardening, vulnerability remediation, and IA/ATO documentation requirements.Produce accreditation-ready artifacts, including boundary diagrams, data-flow representations, rule documentation, and enclave segmentation maps.Collaborate with ISSO and security teams to address findings and strengthen compliance posture.Interoperability & Cross-Domain IntegrationDocument and support network dependencies across Active Directory, DNS/DHCP, VMware/vSphere, SAN/iSCSI/NFS storage, and application tiers.Validate end-to-end system functionality after network changes.Partner with Systems, Virtualization, Storage, and Field SMEs to maintain seamless operations across CALEA sites.COOP/DR & Lab EngineeringContribute to COOP/DR planning, design, and testing to ensure high availability and rapid failover capabilities.Support lab environment setup for replication, patch validation, and network simulation.Documentation & Mission CoordinationMaintain technical documentation, diagrams, IP plans, SOPs, and configuration repositories.Coordinate with Harmonia and ICE technical leads to resolve issues, support field operations, and sustain mission readiness.Required QualificationsBachelor's degree in IT, Engineering, or related field OR 5 years equivalent experience.10 years of enterprise network engineering experience with increasing responsibility.Technical ProficiencyDeep hands-on experience with:Cisco routing/switching (3k–9k platforms)Palo Alto or Fortinet firewalls and policy designVPN architecture, IPsec tunneling, PKI integrationNetwork segmentation using VLANs, VRFs, and security zonesPacket capture and analysisNetwork monitoring and telemetry tools (SolarWinds, NetFlow, Splunk, etc.)Demonstrated ability to produce complete network diagrams and architecture documentation based solely on device configuration, logs, and analysis.Strong understanding of cross-domain interactions (DNS, AD, VMware networking, SAN connectivity).Preferred CertificationsCCNA, CCNP Enterprise or CCNP SecurityPCNSEFortinet NSE4/NSE5CCIE-level competency (or equivalent expertise)Additional certifications may be required after hire and must be obtained within designated timelines.Professional CompetenciesExcellent communication skills with both technical and non-technical stakeholders.Proven ability to work independently in high-pressure, mission-critical environments.Strong analytical, investigative, and documentation skills.Preferred ExperienceExperience supporting federal law enforcement IT systems or CALEA-aligned mission operations.Hands-on participation in COOP/DR architecture or failover site execution.Experience with VPN transitions, network segmentation, and multi-site resiliency.Familiarity with Kubernetes/container environments (e.g., JSI platforms).Experience supporting 24/7 high-availability operations. Soft SkillsStrong initiative and attention to detail.Adaptability to evolving mission requirements and operational tempo.Collaborative approach with technical teams, vendors, and government partners.Alignment with Harmonia's principles of excellence, collaboration, curiosity, and integrity.Physical Demands / Work EnvironmentMust regularly lift/move up to 50 lbs.; occasionally up to 80 lbs. using a hand truck or lift cart.Requires standing, kneeling, crouching, and navigating server-room environments.Normal vision and hearing required; moderate server-room noise.#LI #DICE___________________________________________________________________________________________________________Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include: Recognized as a Top 20 "Best Place to Work in Virginia"Recipient of Department of Labor's HireVets Gold MedallionGreat Place to Work Certification for five years runningA Virginia Chamber of Commerce Fantastic 50 companyA Northern Virginia Technology Council Tech 100 company Inc. 5000 list of fastest growing companies for eleven yearsTwo-time SBA SBIR Tibbett's Award winnerVirginia Values Veterans (V3) CertificationWe recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Harmonia family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited toTraditional and HSA- eligible medical insurance plans w/ Wellness Incentives for employees and family100% employer-paid dental and vision insurance options 100% employer-sponsored STD, LTD, and life insuranceVeterans CohortGym membership reimbursement401(k) matchingDollar-for-dollar 501(c)(3) donation matchingFlexible-schedules and teleworking optionsPaid holidays and Flexible Paid Time OffAdoption Expense ReimbursementPaid Parental LeaveProfessional development and career growth opportunities and paid training daysEmployer-sponsored Employee Assistance Program for employee and familyTeam and company-wide events, recognition, and appreciation-- and so much more! Check out our LinkedIn, Facebook, and Instagram to find out a little more about who we are and if we are the right next step for your career! Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact HR@harmonia.com.