Training Specialist - Installation

Description

Want a fulfilling job while working for a Great Place to Work-certified company? Looking for opportunities to grow in your position and enhance your craft? Do you enjoy working with a team, where your opinions and ideas are strongly valued? Lift your life by joining Harmar Mobility, where our purpose is to lift lives within our team, among our network of dealers, and in our communities across the nation. We manufacture mobility device lifts for vehicles and accessibility products to help those with mobility difficulties enjoy their independence and continue to make meaningful memories, whether they’re at home or on the road.

The Training Specialist is responsible for delivering assigned technical training sessions and supporting the Training Manager in the execution, preparation, and continuous improvement of Harmar’s training programs.

The position plays a hands-on role in leading portions of classes, facilitating hands-on exercises, and representing Harmar in front of learners, while also performing essential administrative, logistical, and content-support tasks.

Training is delivered in multiple formats—including in-person instruction in Sarasota, FL, virtual classes, and occasional on-site training at dealer or partner locations—requiring strong communication skills, professionalism, and willingness to develop as a facilitator.

Primary Responsibilities

Training Delivery

• Deliver assigned sections of technical training classes independently, with opportunities to lead full sessions as skills grow.
• Co-facilitate instructor-led training with the Training Manager, supporting demonstrations, hands-on activities, and learner engagement.
• Provide real-time guidance, coaching, and support to learners during hands-on practice.
• Assist with demonstrations of equipment, tools, installation processes, and troubleshooting steps.
• Maintain a learner-first environment by ensuring delivery is clear, engaging, professional, and aligned with Harmar standards.
• Training Preparation & Content Support
• Assist in creating, updating, and maintaining training materials, presentations, job aids, and standard operating procedures.
• Prepare training equipment, fixtures, products, and tools before each session to ensure smooth delivery.
• Support the ongoing upkeep of demonstration units and hands-on training equipment.
• Program & Administrative Support
• Manage learner registrations, rosters, and scheduling through the Learning Management System (LMS).
• Track course completions, evaluations, and certifications, ensuring timely and accurate updates.
• Maintain training records, scorecards, attendance logs, and performance metrics.
• Support classroom setup, cleanup, and reset between sessions.
• Ensure the Training Center and Lift Lab remain clean, organized, and professional.

Training Preparation & Content Support

• Assist in creating, updating, and maintaining training materials, presentations, job aids, and standard operating procedures.
• Prepare training equipment, fixtures, products, and tools before each session to ensure smooth delivery.
• Support the ongoing upkeep of demonstration units and hands-on training equipment.

Program & Administrative Support

• Manage learner registrations, rosters, and scheduling through the Learning Management System (LMS).
• Track course completions, evaluations, and certifications, ensuring timely and accurate updates.
• Maintain training records, scorecards, attendance logs, and performance metrics.
• Support classroom setup, cleanup, and reset between sessions.
• Ensure the Training Center and Lift Lab remain clean, organized, and professional.

Key Accountabilities

• Effective delivery of assigned training modules
• High-quality, engaging training experiences that support learner success
• Accurate and timely training records and reporting
• Well-maintained training materials and equipment
• Professional, organized, and customer-ready training facilities
• Prompt and effective response to internal and external training requests
• Reliable support to the Training Manager and training team

Requirements

• Bachelor’s degree in education, communications or technical field; or 5 years related experience and/or training; or equivalent combination of education and experience.
• 1-2 years experience in a customer-facing field, technical product experience preferred

Skills:

• Experience in installation and service and technical training of electro-mechanical devices a must
• Strong oral and written communication skills
• Ability to present to small-medium sized groups
• High level of organizational skills
• Ability to communicate, motivate and cooperate with all levels of staff
• Knowledge of current training techniques and tools including webinars, video and interactive learning
• Knowledge of computer applications, including the Internet, Google platform, and Microsoft Office applications
• Must possess a valid driver's license
• Ability to read and understand schematics
• Ability to manage and prioritize multiple projects
• Detail oriented and thorough in completing work tasks

Behavioral Qualifications:

• Fit with Harmar’s Core Values
• Excellent communication skills, both verbal and written
• High performance team-oriented environment
• Foster and promote a culture of continuous improvement
• Ability to interface effectively and positively with all members of the organization, suppliers and customers
• Self-starter, able to succeed in a dynamic work environment
• Willingness to do hands-on work within a team environment

Harmar’s Core Values:

To maintain a positive, inclusive, and productive environment, Harmar Mobility has established six core values: Team Player, Gets Stuff Done, Can-do Attitude, Genuinely Cares, Does the Right Thing, and Embraces Inclusion. Feel as though you align with our core values? We’d love to hear from you!

Harmar Mobility is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, or veteran status.