Experienced Carpenter - Residential Service Technician

Harlow Builders is seeking an experienced carpenter to join our team in a full-time residential service position.

This position is ideal for a skilled carpenter who enjoys working independently, solving problems, interacting with homeowners, and taking ownership of service requests from start to finish.

The primary responsibility of this position will be to coordinate and complete residential service calls for Harlow Builders. The successful candidate will be able to perform a variety of carpentry and general home repairs, determine when a repair requires a subcontractor or vendor, coordinate the necessary work, and report completed and outstanding work back to the Harlow Builders office.

Responsibilities

• Coordinate and complete residential service calls for Harlow Builders
• Perform general carpentry, drywall, trim, door, cabinet, hardware, and other residential repairs
• Diagnose problems and determine practical solutions
• Complete repairs that can be handled in-house
• Determine when work should be completed by a subcontractor or vendor
• Coordinate with subcontractors and vendors when specialized work is required
• Communicate professionally with homeowners while performing service work
• Document completed work and identify any outstanding items
• Report service-call status and completed work back to the office
• Coordinate follow-up work with subcontractors and vendors as needed
• Help ensure service requests are completed in a timely and organized manner
• Maintain a clean and professional work environment
• Properly use and maintain company tools, equipment, and vehicles
• Represent Harlow Builders professionally in the field

Qualifications

• Experienced residential carpenter with strong general construction knowledge
• Previous experience in residential construction, remodeling, punch-list, warranty, or service work preferred
• Strong troubleshooting and problem-solving skills
• Ability to perform quality carpentry and general residential repairs
• Ability to work independently with limited day-to-day supervision
• Strong organizational and communication skills
• Dependable and able to manage multiple service requests
• Professional appearance and attitude when interacting with homeowners
• Valid driver's license
• Ability to safely lift, carry, and handle typical construction materials and tools

What We're Looking For

The ideal candidate is someone who can walk into a home, identify the problem, determine the appropriate solution, and either complete the repair or coordinate the right subcontractor or vendor to complete it.

This position requires someone who takes ownership of their work and understands that good service means more than simply completing a repair. Clear communication with the office, homeowners, subcontractors, and vendors is an important part of the job.

Compensation & Schedule

• Starting Pay: $25.00 per hour
• Full-time position
• Monday–Friday
• Consistent daytime schedule
• Company vehicle provided for work-related service calls

Starting pay will be based on experience and qualifications. Experienced candidates with strong residential service and troubleshooting skills may qualify for higher starting pay.

About Harlow Builders

Harlow Builders is a local residential homebuilder with a long-standing reputation for building quality homes and providing dependable customer service. Our service department plays an important role in maintaining that reputation after our customers move into their homes.

If you are an experienced carpenter who takes pride in your work, enjoys solving problems, and can work independently in customers' homes, we would like to hear from you.

Pay: From $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Application Question(s):

• Briefly describe your previous administrative experience and why you would be a good fit for a front office administrator role.
• How many years of residential carpentry or home repair experience do you have?
• Do you have experience independently handling residential service calls, warranty repairs, or punch-list work in occupied homes?
• This position requires completing repairs when possible, coordinating subcontractors or vendors when needed, and reporting completed and outstanding work to the office. Are you comfortable independently managing these responsibilities?

Education:

• High school or equivalent (Required)

Experience:

• customer service: 1 year (Preferred)

Location:

• Troy, OH 45373 (Preferred)

Ability to Commute:

• Troy, OH 45373 (Required)

Work Location: In person

Salary : $25