Enrollment Operations Manager

As a national thought leader in deeper learning, Harlem Village Academies is distinguished as the only charter school network in New York offering Montessori PreK and culminating in the International Baccalaureate. HVA is a community of PK-12 schools, a college support program, and a graduate school, the Deeper Learning Institute, where teachers earn a master's and certification.The unique deeper learning model at HVA focuses on student independence, critical thinking, ethical leadership, intellectual curiosity, and intrinsic motivation. Serving 98% Black and Latino students, HVA consistently outperforms the district, city, and state by wide margins, and ranks at the very top of charter schools. 100% of HVA high school students earn admission to college each year, and 83% are the first in their families to attend college. The Opportunity The Enrollment Operations Manager at Harlem Village Academies will assist with ensuring full enrollment of all campuses through their operations support. This is a great opportunity for an adept operator who can build strong connections within our community and is excited about giving students access to a free world-class education. You'll be responsible for activities that produce applicants and support families with registration.  ResponsibilitiesOversee the family-facing enrollment cycle from initial inquiry through registration, including application processing, student record management, and communication with familiesProvide outstanding support to prospective families, addressing inquiries and guiding them through the enrollment processPlan and facilitate school tours, information sessions, and events to provide prospective families with a look inside the amazing HVA campuses, as well as manage new student assessment sessionsTrain and support staff involved in enrollment processes, ensuring they have the necessary tools and knowledge to effectively assist familiesConnect with prospects and leads to ensure they effectively convert to applicantsCollaborate with operations teams to assist new families with completing registration requirements after the spring lottery, work across teams to coordinate other enrollment activities and ensure seamless communicationPerform other duties as needed to support broader enrollment team initiatives, including updating data and maintaining systems Qualifications Bachelor's Degree3 years of proven experience in operations or a similar role, preferably in an educational or enrollment settingBilingual in English and Spanish requiredA professional demeanor that conveys warmth, caring, and responsiveness to children, parents, and staff at all timesExcellent written and verbal communication skills, with a customer service mindsetStrong organizational skills and attention to detail Team player with a willingness to be hands-on and do whatever it takes to support the success of Harlem Village AcademiesProficient in Microsoft Suite and Google Suite, and willingness to learn additional programsWillingness to work some evening and weekends Compensation & Benefits The salary range for this position is $70,000 -$90,000 and is commensurate with experience and qualifications. Final salary may be adjusted based on experience and qualifications. HVA is committed to providing our team with a range of benefit offerings at a competitive value. Organizational Culture Our team is passionately committed to the vision and values of Harlem Village Academies. The ideal candidate will have a positive mindset, a very strong work ethic, an inner drive for excellence and will thrive working in an entrepreneurial and results-driven environment. Harlem Village Academies is an Equal Opportunity Employer and committed to diversity among our staff. Applicants of diverse backgrounds are strongly encouraged to apply.

Salary : $70,000 - $90,000