What are the responsibilities and job description for the General Assistance/Emergency Assistance Coordinator position at Harlem Township?
GENERAL ASSISTANCE / EMERGENCY ASSISTANCE COORDINATOR
Harlem Township – Machesney Park, IL
Harlem Township is seeking a General Assistance/Emergency Assistance Coordinator to provide assistance to residents and manage township social service programs.
RESPONSIBILITIES
- Process General Assistance and Emergency Assistance applications and provide case management.
- Assist residents with essential needs including food, shelter, utilities, and community resources.
- Maintain confidential client records and required documentation.
- Coordinate and lead the monthly Senior Meet & Greet.
- Manage senior programs, including the Senior Food Bag Program and care kits.
- Answer phones, assist visitors, and provide information about township programs and resources.
- Provide administrative and clerical support to township staff.
- Assist with other duties as needed.
REQUIREMENTS
- Excellent communication and clerical skills.
- Highly organized and detail-oriented.
- Strong problem-solving skills.
- Ability to maintain confidentiality.
- Basic understanding of local government.
- Ability to work independently and with the public.
- Proficiency with computers and standard office equipment.
- Experience in social services, case management, or local government is preferred.
Pay: From $18.00 per hour
Expected hours: 20.0 per week
Work Location: In person
Salary : $18