Human Resources Generalist

Position Summary:

The HR Generalist supports the daily operations of the Human Resources department and provides assistance across all phases of the employee lifecycle. This position plays a key role in recruiting, onboarding, HRIS and payroll support, benefits administration, employee relations assistance, training coordination, and maintaining accurate personnel and compliance records. The HR Generalist serves as a primary point of contact for employee questions and helps ensure efficient, consistent HR processes throughout the organization.

Essential Job Functions:

Recruitment & Hiring

• Partner with hiring managers to clarify staffing needs, develop postings, and understand selection criteria.
• Manage the recruitment process, including posting positions, screening applicants, coordinating interviews, and assisting with hiring and pre-employment requirements.

Onboarding & Orientation

• Coordinate new hire onboarding and orientation, ensuring timely completion of paperwork, system access, HRIS setup, and required training.
• Support leaders in ensuring a smooth transition for new employees.

Benefits Administration

• Assist employees with benefits enrollment, changes, questions, and life event updates.
• Support open enrollment activities, communication, and records maintenance.

HRIS & Payroll Support

• Enter and maintain accurate employee data within the HRIS.
• Review timecards for accuracy and follow-up.
• Support payroll processing and serve as backup when needed.

Employee Relations Support

• Serve as a primary point of contact for routine employee questions and concerns.
• Conduct preliminary fact-gathering for employee relations matters and escalate appropriately.
• Assist with documentation and follow-up to support resolution of concerns.

Policy, Compliance & Records Management

• Maintain accurate personnel files, including licenses, certifications, competencies, and mandatory documentation.
• Support compliance with FMLA, leave tracking, audits, surveys, and regulatory reporting.
• Participate in policy and job description review, recommending updates when appropriate.

Training & Development Coordination

• Coordinate employee training assignments, competency tracking, mandatory education, and leadership development activities.
• Monitor completion and follow up with leaders to support compliance.

HR Operations & Projects

• Provide reporting, data collection, and HR metrics as needed.
• Support HR process improvements and employee engagement initiatives.
• Manage small-to-medium HR projects with minimal oversight.

Qualifications:

Required

• High school diploma or equivalent.
• Minimum of two (2) years of HR experience OR three (3) years of administrative experience with significant HR responsibilities.
• Strong organizational skills with excellent attention to detail and accuracy.
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to learn HRIS system.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Preferred

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field.
• Three (3) to five (5) years of progressive HR experience or an equivalent combination of HR and administrative experience.
• Experience in healthcare, particularly in a critical access hospital or similar setting.
• Familiarity with payroll support, benefits administration, applicant tracking, or HRIS functions.
• Experience coordinating training, employee development, or compliance programs.

Core Competencies

• Demonstrates strong interpersonal and communication skills when working with employees, leaders, and external partners.
• Maintains discretion and confidentiality when handling sensitive employee and organizational information.
• Exhibits excellent attention to detail and accuracy in documentation, data entry, and recordkeeping.
• Applies judgment and HR knowledge to identify issues, gather information, and determine appropriate next steps.
• Adapts to changing priorities, staffing needs, and organizational deadlines with a positive and flexible mindset.
• Utilizes HR systems, software tools, and spreadsheets effectively and is willing to learn new technology.
• Works collaboratively with the HR Director and other departments to support shared goals and organizational success.
• Provides a welcoming, helpful, and service-oriented approach to supporting employees throughout the organization.

Working Conditions:

• Primarily office-based with regular computer and phone use; hybrid work may be approved based on department needs. May involve occasional lifting of up to 20 pounds, and occasional schedule adjustments to support hiring, onboarding, or time-sensitive HR matters.

This job description is intended to summarize key responsibilities and requirements. Duties may change at any time. HCHS is an equal opportunity employer.