What are the responsibilities and job description for the Front Desk Receptionist position at Haris Medical Group?
Position Summary:
We are seeking a friendly, organized, and professional Medical Receptionist to join our healthcare team. As the first point of contact for patients, the receptionist plays a key role in creating a welcoming environment and ensuring smooth daily operations at the clinic. The ideal candidate has excellent communication skills, attention to detail, and the ability to multitask in a fast-paced medical setting.
Responsibilities
Front Desk & Patient Interaction:
- Greet patients and visitors with a positive and professional attitude.
- Answer incoming phone calls, respond to inquiries, and route messages appropriately.
- Schedule, confirm, and update patient appointments.
- Check in patients, verify demographics and insurance information, and ensure accurate data entry.
- Collect co-pays, balances, and process payments.
- Provide information about clinic policies, procedures, and services.
Administrative Support:
- Maintain patient records and ensure compliance with HIPAA confidentiality standards.
- Coordinate referrals, authorizations, and follow-up appointments as needed.
- Manage incoming and outgoing correspondence (calls, faxes, emails).
- Assist with filing, scanning, and updating patient documents in the electronic health record (EHR) system.
- Support medical staff with administrative tasks to ensure efficient workflow.
Qualifications
- High school diploma or equivalent.
- Previous experience in a medical office or healthcare setting (preferred).
- Familiarity with medical terminology and insurance verification (preferred).
- Proficiency with Microsoft Office and electronic health record (EHR) systems.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to multitask and remain calm under pressure.
- Bilingual (Spanish) preferred
Working Conditions
- Part time
- May require occasional evening or weekend shifts depending on clinic hours.
- Primarily seated work with frequent patient interaction.
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15 - $19