BDC rep

Join Hardy Automotive Group as a BDC Sales Representative!

Are you a people person with a knack for communication and a passion for customer service? Hardy Automotive Group, located in Dallas, GA, is looking for a motivated and dependable BDC Sales Representative to join our team. If you enjoy helping customers take the first steps toward finding their perfect vehicle, we’d love to hear from you!

What You’ll Do

As a BDC Sales Representative, you’ll play a key role in connecting with potential customers and guiding them through the initial stages of the car-buying process. Your day-to-day responsibilities will include:

• Responding promptly to internet leads, phone inquiries, text messages, and emails.
• Engaging with customers to understand their vehicle needs and preferences.
• Scheduling qualified sales appointments for the dealership.
• Maintaining consistent and professional follow-up with customers.
• Documenting all customer interactions accurately in the CRM system.
• Confirming appointments and assisting with rescheduling when necessary.
• Collaborating with the sales team to ensure a smooth customer handoff.
• Meeting daily activity, appointment, and performance goals.
• Providing a professional and positive customer experience.
• Participating in ongoing training and coaching to refine your skills.

What We’re Looking For

We’re seeking candidates who are confident communicators, tech-savvy, and organized. Here’s what you’ll need to succeed in this role:

• Strong communication skills: You’re comfortable on the phone, writing emails, and sending text messages.
• Customer-focused mindset: You enjoy building rapport and asking the right questions to understand customer needs.
• Dependability and organization: You can manage multiple customer conversations effectively.
• Tech-savviness: You’re comfortable using CRM systems, texting platforms, email, and other dealership technology.
• Team spirit: While you can work independently, you also thrive in a collaborative environment.
• Preferred experience: Customer service, call center, automotive, or sales experience is a plus. Automotive experience is helpful but not required.
• Availability: You’re able to work a schedule that includes days, evenings, and Saturdays.
• Experience: At least 1 year of relevant experience is required.

Why Join Hardy Automotive Group?

At Hardy Automotive Group, we pride ourselves on fostering a supportive and team-focused work environment. Here’s what you can look forward to:

• Hands-on training and ongoing coaching to help you excel in your role.
• Opportunities for career advancement within our growing company.
• Competitive pay based on your experience and performance.
• The chance to be part of a company that values professionalism, customer satisfaction, and teamwork.

Ready to Take the Next Step?

If you’re ready to bring your skills and enthusiasm to Hardy Automotive Group, we encourage you to apply today! This is a fantastic opportunity for someone who enjoys connecting with people, working toward goals, and helping customers find the right vehicle. Join us and become part of a team that’s dedicated to excellence in the automotive industry!