What are the responsibilities and job description for the Client Services Representative position at Hardenbergh Insurance Group?
Client Services Representative – Personal Insurance
📍 Vineland, NJ (Hybrid)
🕒 Full-Time | Non-Exempt
Are you passionate about delivering exceptional customer service and supporting clients when they need it most?
Our Personal Insurance team is looking for a detail-oriented Client Services Representative to help ensure our clients receive timely, accurate, and professional support every day.
What You’ll Do:
As a key member of our Personal Insurance Department, you’ll support our Account Management team by:
✔ Answering and directing incoming client calls
✔ Assisting Spanish-speaking clients with their service needs
✔ Processing requests for evidence of insurance
✔ Handling urgent mortgage company requests
✔ Taking client payments over the phone
✔ Maintaining accurate data in our Agency Management System
✔ Following all departmental procedures and compliance requirements
✔ Assisting with special projects as assigned by the Department Manager
What We’re Looking For:
To be successful in this role, you should bring:
🔹 A New Jersey Property & Casualty Producer License (Required)
🔹 Proficiency in Microsoft Office Suite (Required)
🔹 Bilingual fluency in English and Spanish (Required)
🔹 Strong communication skills—clear, concise, and professional
🔹 Ability to navigate carrier websites and databases
🔹 Solid problem-solving skills and attention to detail
🔹 Commitment to following agency systems, procedures, and compliance regulations
Why You’ll Love Working With Us:
💼 Supportive, team-oriented environment
📚 Opportunities to grow your insurance knowledge
🏢 Stable and reputable agency with long-term client relationships
How to Apply:
If you’re ready to make an impact and grow your insurance career, we’d love to hear from you!
👉 Apply directly on LinkedIn or send your resume to: srichardson@hig.net
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