What are the responsibilities and job description for the Event Bartender position at Hard Rock Hotel & Casino?
Hard Rock Hotel & Casino Sioux City is an award-winning gaming destination with more than 675 slot machines, live table game action, first-class amenities, and heart-pounding entertainment. The property’s Hard Rock Hotel is a AAA Four Diamond rated hotel; a distinction which only five percent of the more than 28,000 properties approved by AAA achieve. Complementing the hotel and casino are three bars and two restaurants including Fuel American Grill and Main Abbey, a AAA Three Diamond rated restaurant. Putting the ‘Rock’ in ‘Hard Rock’, guests are invited to experience the legends of music by exploring Hard Rock’s expansive memorabilia collection with iconic pieces from SLASH to Johnny Cash!
JOB SUMMARY
The Event Bartender is responsible for providing excellent guest service by serving cocktails and beverages for guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Takes beverage orders from customers and checks identification to verify age requirements
- Promotes brands and products to increase sales
- Performs set up and breakdown of bar area as well as side work and projects as needed
- Maintains the appearance and cleanliness of the bar/work area in accordance with company and health department standards by arranging bottle displays, sweeping, wiping counter tops, removing trash, etc.
- Performs responsible alcohol service with regards to guest limitations
- Completes monetary transaction using a point-of-sale system by maintaining cash drawer, accepting cash or card for payment, returning correct change, etc.
- Maintains knowledge of all menu items and prices as well as related regulations for drink preparation and storage
- Performs other related duties as assigned
REQUIRED SKILLS AND ABILITIES
- Excellent customer service and interpersonal skills
- Detail-oriented and thorough with strong organizational and time management skills
- Strong and accurate money handling skills
- Ability to work under stress in a fast-paced environment
- Knowledge of sanitation and health department regulations for safe handling of alcohol
- Knowledge of all bar equipment, cash register, and company beverage system
EDUCATION AND EXPERIENCE
- High school diploma or equivalent preferred
- Must obtain valid gaming license, where applicable
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
- The employee is required to stand for the duration of the shift.
- While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
- The employee may be required to lift up to 50 pounds.
- The employee may be required to work long hours, including nights, weekends, and holidays.
- The work environment may vary in levels of crowds, noise, and smoke, depending on the assigned station and customer volume.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.