What are the responsibilities and job description for the Supervisor, Facilities position at Hard Rock Hotel & Casino Bristol?
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
POSITION SUMMARY:
Supervise and coordinate daily operations of general maintenance mechanics and trades people on assigned shift, relative to corrective, emergency, and preventive maintenance projects.
Essential Functions
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
(Related education and experience may be interchangeable on a year for year basis)
High school diploma or trade school certificate preferred. One (1) to three (3) years’ experience in commercial / industrial facilities maintenance preferred. One (1) to three (3) years’ experience in a casino environment strongly preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
Job Description
POSITION SUMMARY:
Supervise and coordinate daily operations of general maintenance mechanics and trades people on assigned shift, relative to corrective, emergency, and preventive maintenance projects.
Essential Functions
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
- Supervise, assign jobs, and ensure timely completion of projects by Engineers.
- Perform routine field inspections on-site and at off-site locations.
- Prepare technical reports and maintains logbooks as required.
- Maintain and apply knowledge of applicable fire, health, safety and environmental standards, as well as relevant state, local, and national codes.
- React in a timely manner to emergency situations.
- Coordinate maintenance and modification projects with appropriate department to ensure minimal guest interruption.
- To oversee the supervision of maintenance and repair of Casino facilities and equipment.
- Instruct and train others as appropriate.
- Adhere to all Casino Policies and Procedures.
- Maintain a clean, safe, hazard-free work environment within area of responsibility.
- Perform all other related and compatible duties as assigned, related and non-related.
- Promote positive employer/public relations at all times. Interact with internal departments as appropriate.
- Other duties as assigned.
- Attend seminars when needed.
(Related education and experience may be interchangeable on a year for year basis)
High school diploma or trade school certificate preferred. One (1) to three (3) years’ experience in commercial / industrial facilities maintenance preferred. One (1) to three (3) years’ experience in a casino environment strongly preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
- Must successfully pass background check.
- Must successfully pass drug screening.
- Must be twenty-one (21) years of age.
- Must be able to work holidays and weekends, as well as flexible shifts.
- Prior experience opening new properties/outlets strongly preferred.
- Reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Creating, reading, and interpreting documents such as vessel schematics, blueprints, construction drawings and policy and procedure manuals.
- Writing routine reports and correspondence.
- Speaking effectively before large groups of guests or team members of the organization.
- Be flexible to work varying shifts and time schedules as needed.
- Communicate effectively with all levels of employees and guests.
- Train Team Members as required.
- Remain calm in a hectic, fast-paced atmosphere.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Work with a wide range of power tools, saws, drills, planers, and air tools as well as basic hand tools.
- Review and comprehend all necessary documentation.
- Ability to read blueprints.
- Occasionally work in high, precarious places such as on roofs or scaffolding.
- Respond to service calls in efficient manner.