COORDINATOR - BOOKING ENTERTAINMENT (FULL TIME)

Overview

Under the supervision of the Director of Entertainment, the Entertainment Booking Coordinator is responsible for the effective communication and organization of live events taking place at Hard Rock Live and other venues; assists with marketing and promotions for live events; and coordinating the administrative needs of the department. #zipcorporate

Responsibilities

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Hotel & Casino Sacramento at Fire Mountain (HRHCSAC) their choice for gaming entertainment; responsible for actively building and retaining guest relations in order to provide superior guest service.
• Provides extraordinary guest service, positively affects interactions with customers and team members, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Maintains booking calendars, show reports, and tracking.
• Reviews show contracts and riders for accuracy and signatures.
• Maintains and organizes memorabilia obtained from artists and performances on property.
• Assists the Box Office Manager as needed; including selling tickets and organizing ushers and ticket takers.
• Assists the Production Manager as needed; including organizing the hospitality needs of artists, meet & greets, and VIP experiences.
• Orders and maintains supplies for the department.
• Ensures positive and creative team environment within the department.
• Other duties as assigned.
  
  
  

Qualifications

• Two (2) years of previous entertainment venue, show marketing, ticketing, and booking experience preferred.
• High school diploma or GED required.
• Associates or Bachelors degree in Entertainment, Business, Marketing, or related field preferred.
• Previous experience selling tickets via Ticketmaster preferred.
• Previous experience in a casino atmosphere is a plus.
  
  
  

Additional Requirements

• Must obtain and maintain valid licenses / certifications per Federal, State, and Gaming/Lottery regulations.
• Drivers of company vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must have a friendly and outgoing personality.
• Ability to work independently and willingness to learn.
• Must be able to work at a rapid pace, while maintaining attention to detail.
• Able to handle stress arising from management of operations and volume of work.
• Must be twenty one (21) years of age or older.
  
  
  

Skills

• Must possess strong communication and listening skills.
• Ability to work flexible schedules, including nights, weekends and holidays as required
• Ability to be punctual and meet deadlines
• Ability to function independently in a multi-task environment, as well as a part of a team
• Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.
  
  
  

PHYSICAL DEMANDS

• Ability to stand for extended periods of time.
• Ability to walk distances.
• Ability to tolerate exposure to heat, cold, and loud/noisy environment.
  
  
  

Disclaimer

Additional Details

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). #HARDROCK

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