What are the responsibilities and job description for the Dispatch Officer - Casino Security position at Hard Rock Hotel & Casino Atlantic City?
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description
Responsibility for the operation and monitoring of life safety systems and its peripheral devices, including but not limited to, fire alarm systems , panic alarm devices, hold up alarms, closed circuit television systems to protect life, property, and company assets.
Essential Job Functions
Job Description
Responsibility for the operation and monitoring of life safety systems and its peripheral devices, including but not limited to, fire alarm systems , panic alarm devices, hold up alarms, closed circuit television systems to protect life, property, and company assets.
Essential Job Functions
- Monitor computer-based fire alarm, panic alarm, and hold up alarm systems.
- Monitor closed-circuit television systems looking for suspicious activity, investigating incidents, and camera reviews.
- Maintain control and issuance of company restricted keys and equipment.
- Monitor two-way radio transmissions and dispatch appropriate personnel to alarm activations, medical emergencies, criminal activity, escorts, and other activity requiring the need for assistance.
- Maintain favorable telephone communication with all departments, outside medical and law enforcement agencies, and guests to ensure proper service is rendered.
- Monitor mantrap and Armored Car entry / exit points for proper personnel access.
- Assists guests and employees with security related questions, Lost and Found inquiries, and have knowledge of property related events.
- Maintain a daily computerized activity log of incidents and preparation of reports of incidents.
- Work in conjunction with the Fire Marshall regarding fire inspection rounds to check stairwells, storage areas, hallways, and fire equipment reporting deficiencies to upper management.
- Perform all other related and compatible duties as assigned.
- High School Diploma or equivalent and a minimum of one (1) year Security experience preferably working in a dispatch capacity and have knowledge Fire Alarm / CCTV Systems/Simplex systems.
- Have excellent verbal communication and interpersonal skills.
- Ability to effectively communicate, read, and write English.
- Basic knowledge of computer-based software (i.e., Windows, Google Chrome, Microsoft Word, Adobe, etc.)
- Must be able to tolerate varying levels of noise, temperature, and at times work in a casino smoking environment.
- Medical, Dental, Vision Prescription, Life, Accident, Pet Legal
- 401K with match
- Paid Time Off
- Holiday Pay
- Free Meals, Free Uniforms, Free Parking
- Discounts at Hard Rock properties around the globe
- All team members are eligible to participate in the discretionary annual bonus program
- Training and Leadership development programs
- Wellness programs including onsite information and fitness seminars
- Team Member Resource Groups
- Recognition programs
- Pay rate includes $21.00 an hour
Salary : $21