What are the responsibilities and job description for the Risk Associate - Fraud position at Hard Rock Digital?
What are we building?
Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social gaming company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer's interaction, experience, behaviour, and insight and strive to ensure we’re always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?
What's the position?
Our Risk Associate will be an integral part of our Fraud team within Customer Operations. The Risk Associate will primarily assist with distributing and actioning different workflows within the Fraud/Risk teams. You will be responsible for:
- Support evaluating and analyzing referrals from within Operations to distribute amongst the relevant Fraud/Risk teams.
- Completing incident reports.
- Report findings to Compliance
What are we looking for?
Successful candidates will be self-driven and a self-motivated team player capable of working efficiently in a high-volume real-time environment. The role is best suited for a candidate who thrives in a fast-paced, ever-changing environment with a passion for sports and gaming.
- Experience in fraud prevention, fraud operations, or risk management within the iGaming industry.
- Good investigation skills, sound judgement and the ability to review and interpret data and activity to make sound decisions.
- Knowledge of gambling and sports betting, and how customers engage with those products, is an advantage.
- Analytical skill set, with the ability to communicate.
- Knowledge and understanding of the rules and regulations of the gaming industry
- The ability to adapt to changing priorities and to thrive in a face-paced work environment.
What’s in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
- Competitive pay and benefits
- Flexible vacation allowance
- Start-up culture backed by a secure, global brand
Roster of Unique
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer)