What are the responsibilities and job description for the Slot Technician - Slot Operations position at Hard Rock Casino Cincinnati?
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Overview
Job Description:
Under the direction of the Slot Lead Technician, this position is responsible for installing, upgrading, converting, servicing, adjusting and repairing SLOT machines. Applies electrical theory and related knowledge to test, repair and maintain the SLOT machines and related gaming equipment.
Responsibilities
Overview
Job Description:
Under the direction of the Slot Lead Technician, this position is responsible for installing, upgrading, converting, servicing, adjusting and repairing SLOT machines. Applies electrical theory and related knowledge to test, repair and maintain the SLOT machines and related gaming equipment.
Responsibilities
- Respond promptly to calls on the casino floor, diagnose causes of malfunctions and failures and take immediate appropriate action.
- Promotes positive public/employee relations at all times by providing friendly service to players and employees, being able to meet their needs.
- Rebuilds, overhauls, converts, adjusts, calibrates, aligns and modifies any slot machine and related gaming equipment.
- To obtain a working knowledge of various electronic and electro-mechanical equipment.
- To repair and reactivate malfunctioning and out of order machines with minimal effect to the operation.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Performs all service requirements for SLOT machines included in the installation and relocation.
- Performs all essential duties for preventative maintenance.
- Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
- Other duties as assigned.
- Minimum one year experience and/or training as electronics technician responsible for maintenance and repair; or the equivalent combination of education and experience.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
- Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
- The department operates 24 hours a day, 7 days a week; management expectation is that you must be able to work any shift including nights, weekends and holidays.
- Ability to obtain Gaming Occupational License in the State of Ohio