PMD Admin Assistant

Job Summary: Assist club members and work closely with the technicians to help solve any member or individual village and club maintenance issues. Work closely with Director and/or Department Manager to create a seamless transition from problem to solution. Coordinate with each technician to schedule maintenance and ensure work is completed.

Essential Duties and Responsibilities include the following, but are not limited to:

• Determine daily if issue at hand can be handled by the HOA department; decide how to handle the situation if the department is unable to do necessary work.
• Manage daily phone calls from club members and employees; assist them with their requests, scheduling appointments if necessary
• Copy, code, and prepare incoming receipts for materials used on a daily basis.
• Prepare weekly/monthly billing for all club members that utilize PMD services by creating work orders in Vantaca.
• Enter, invoice  and post each work order that is created on a daily basis using Point of sale program.
• Organize and maintain a variety of general & specialized department files & records  both paper and electronic.
• On an as needed basis, assist club members with special projects.

Job Requirements include the following, but are not limited to:

• Conduct the day-to-day operations of the office in a business-like, ethical and professional manner.
• Strive to exceed customer service expectations of members, guests and associates.
• Maintain good working relationships with staff and outside Contractors.
• Operate office equipment, including copiers, facsimile machines and computers; input and retrieve data and text; and organize and maintain files.
• Possess effective oral and written communication skills including the ability to clearly express thoughts to others and exchange information.
• Utilize a clear speaking voice in the English language.
• Dress appropriately for position; professional manner and well groomed.
• Establish and maintain a clean and professional workspace.
• Demonstrate record of good work attendance and reliability; regular and punctual in attendance.
• Demonstrate flexibility in work habits and work schedule.
• Use time effectively; complete work in a timely manner.
• Comply with company policies and procedures as established in the Employee Handbook or as demonstrated as common practice.
• Track productivity of Techs by coordinating their time and reviewing their timesheets.
• Seek to improve self knowledge and skills.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Certificates/Licenses: None required

Work Environment:   The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk, see and hear; use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Salary : $22