Hospice Clinical Service Director

Harborside Hospice is seeking a compassionate, experienced, and dedicated Hospice Clinical Services Director to join our team!

We are looking for a strong clinical leader who is passionate about hospice care and enjoys working closely with patients, families, and a dedicated interdisciplinary team. This position is responsible for overseeing the day-to-day clinical operations of the hospice program while ensuring the highest standards of quality, compliance, and patient-centered care.

Position: Hospice Clinical Services Director

Employment Type: Full Time
Schedule: Monday–Friday, with availability to address occasional clinical needs outside of regular business hours

Responsibilities

• Provide clinical leadership and oversight of hospice services.
• Supervise, support, and mentor clinical staff, including RNs, LPNs, CNAs, and other members of the interdisciplinary team.
• Ensure quality, safe, and compassionate patient care in accordance with hospice standards and regulatory requirements.
• Oversee clinical staffing, scheduling, and patient assignments.
• Participate in patient and family care planning and assist with complex clinical situations.
• Monitor patient care, documentation, and clinical outcomes.
• Ensure compliance with Medicare, state, federal, and hospice regulatory requirements.
• Participate in quality assurance and performance improvement activities.
• Review clinical documentation and identify opportunities for education and improvement.
• Collaborate with physicians, facilities, referral sources, and members of the interdisciplinary team.
• Assist with staff orientation, education, competency, and ongoing professional development.
• Address clinical concerns and provide guidance to staff in a timely and professional manner.
• Participate in surveys, audits, and other regulatory activities as needed.
• Promote a positive, respectful, team-oriented work environment.
• Serve as a clinical resource for staff, patients, and families.

Qualifications

• Current RN license in Massachusetts and New Hampshire, as applicable.
• Hospice experience is strongly preferred.
• Previous clinical leadership or supervisory experience preferred.
• Strong knowledge of hospice regulations, Medicare requirements, and clinical documentation.
• Excellent communication, organization, leadership, and problem-solving skills.
• Ability to work independently while functioning effectively as part of an interdisciplinary team.
• Compassionate, professional, and patient-centered approach to care.
• Valid driver’s license and reliable transportation.

What We’re Looking For

The ideal candidate is a compassionate clinical leader who understands that hospice is about much more than managing a caseload. You should be someone who can support your team, advocate for patients and families, problem-solve when challenges arise, and help create a culture where staff feel valued and patients receive exceptional care.

We are a small, privately owned hospice organization that values personal relationships, teamwork, communication, and providing care with compassion and dignity. If you are looking for an opportunity to make a meaningful difference while working closely with your team and the patients we serve, we’d love to hear from you.

Benefits

• Full-time position
• Competitive salary
• Paid time off
• Health insurance
• Dental & Vision insurance
• Simple IRA Retirement plan
• Aflac
• FSA
• Professional development opportunities
• Supportive team environment
• Opportunity for growth and leadership

Join our team and help us continue to provide compassionate, patient-centered hospice care to individuals and families in our community.

To apply: Please submit your resume and cover letter for consideration.

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $115,000 - $125,000