What are the responsibilities and job description for the Bilingual Arabic/English Case Manager position at HarborCOV?
The Bilingual Case Manager provides high-quality, intensive case management through a survivor-centered, trauma-informed approach for domestic violence survivors and their children to achieve short-term outcomes toward their longer-term stabilization goals for an empowered, self-sufficient life. Performs their job in accordance with the mission, goals and objectives, core values and personnel policies of HarborCOV. Supports and participates in the miscellaneous tasks of the organization not necessarily defined in job description. Carrys out all job tasks based on an understanding of multi- culturally competent, strength-based strategies within an economic and social justice framework. The ideal candidate is highly motivated to learn, to be a team player and to serve others with compassion. Case managers are expected to advocate for system’s change to improve access to services, resources, and justice for DV survivors serving as a key contact to outside agencies on participants behalf.
QUALIFICATIONS
BILINGUAL (English/Arabic) required
- Bachelor's Degree or Associates with three years relevant experience in the DV field preferred.
- Case Management or direct service experience of at least 2 years in the DV field.
- Social Justice and cultural competence/ awareness /and willingness to learn more about it.
- Must be familiar with the impact of homelessness, substance abuse in domestic violence issues.
- Must have experience working with and advocating for low-income families.
- Demonstrated group facilitation skills.
- Strong crisis management, problem-solving, and interpersonal skills.
- Knowledge of Greater Boston area human services.
- Proficient written and oral communication skills.
- Some computer literacies with a working knowledge of Data Base input and utilization, word processing, e-mail, and Internet.
- A valid driver's license and access to a vehicle preferred.