Accounts Receivable Clerk - Harbor Wholesale

The Accounts Receivable Clerk plays a critical role in ensuring the accurate and timely processing of customer payments, maintaining account integrity, and supporting departmental initiatives. This position requires exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities in a professional manner.

***This position is onsite in Lacey, WA***

Key Responsibilities

• Accurately process high-volume customer deposits, including ACH, checks, EFTs, credit cards, and driver checks.
• Respond promptly and professionally to customer inquiries, including providing invoices, addressing past-due balances, updating licenses, and confirming account status.
• Process returned payments and maintain accurate records.
• Update and manage customer card information in compliance with company standards.
• Review customer statements and initiate collection calls for overdue accounts.
• Escalate high-risk or delinquent accounts to the direct supervisor for review.
• Collaborate with internal departments to resolve account discrepancies and customer concerns.
• Participate in process improvement initiatives and team problem-solving efforts.
• Conduct research projects and perform additional duties as assigned.
• Assist in reviewing credit applications and evaluating account terms.

• Strong knowledge of Accounts Receivable principles and practices.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency in basic math and financial calculations.
• Skilled in Microsoft Office Suite; strong 10-key and keyboarding proficiency required.
• Experience with Microsoft Dynamics NAV preferred but not required.
• Excellent analytical and problem-solving abilities.
• Ability to work independently while fostering collaboration within the team.
• Strong organizational skills with the ability to prioritize tasks and manage time effectively.
• Exceptional communication skills and a commitment to delivering outstanding customer service.
• Basic understanding of legal entities and ability to analyze key factors when recommending credit terms.

• • High School Diploma required; A.A. in business or related classes appreciated but not mandatory.
  • 1-3 years of professional experience in Accounts Payable, Accounts Receivable, or Accounting is required.

  License and Certifications: None