What are the responsibilities and job description for the Veterinary Practice Manager- Harbor Point position at Harbor Point Animal Hospital?
2025 AAHA Practice of the Year.
Some hospitals talk about excellence. Others earn recognition for it. In 2025, Harbor Point Animal Hospital was named the AAHA Practice of the year, one of the highest honors in veterinary medicine. It's an achievement that reflects years of commitment to exceptional patient care, strong leadership, collaborative teamwork and a culture that puts people first.
Now we're looking for a Practice manager to help lead what comes next.
If you're energized by developing teams, improving operations, understanding the story behind the numbers, and building a workplace where people genuinely enjoy coming to work, we'd love to meet you.
About The Role
As Practice Manager, you'll partner closely with our Medical Director and Assistant Practice Manager to support hospital operations, team development, financial performance, and culture.
This is not a maintenance role. It's an opportunity to help shape the future of an already successful hospital.
You'll lead and develop team members, improve processes, support growth initiatives, and help ensure Harbor Point continues to deliver the exceptional experience that earned national recognition.
What You'll Be Doing
We've built a hospital where great medicine and a great team culture go hand in hand.
Our doctors, technicians, and support team work together with mutual respect and a shared commitment to doing what's best for patients and clients. Questions are welcomed, ideas are encouraged, and everyone plays a role in helping the hospital continue to grow and improve.
We're Proud To Be
Benefits
If you're looking for an opportunity to grow as a leader, develop an exceptional team, and help shape the future of one of the most respected veterinary hospitals in the country, we'd love to talk.
Apply today and let’s talk. (And yes… CVPMs, we see you )
Check us out here: www.harborpointanimalhospital.com
Harbor Point Animal Hospital is proud to be partnered by Encore Vet Group - see what that means for you: www.encorevet.com
Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.
Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.
Some hospitals talk about excellence. Others earn recognition for it. In 2025, Harbor Point Animal Hospital was named the AAHA Practice of the year, one of the highest honors in veterinary medicine. It's an achievement that reflects years of commitment to exceptional patient care, strong leadership, collaborative teamwork and a culture that puts people first.
Now we're looking for a Practice manager to help lead what comes next.
If you're energized by developing teams, improving operations, understanding the story behind the numbers, and building a workplace where people genuinely enjoy coming to work, we'd love to meet you.
About The Role
As Practice Manager, you'll partner closely with our Medical Director and Assistant Practice Manager to support hospital operations, team development, financial performance, and culture.
This is not a maintenance role. It's an opportunity to help shape the future of an already successful hospital.
You'll lead and develop team members, improve processes, support growth initiatives, and help ensure Harbor Point continues to deliver the exceptional experience that earned national recognition.
What You'll Be Doing
- Coaching, mentoring, and developing team members
- Managing scheduling, workflows, inventory, facilities, and daily operations
- Monitoring key business metrics and financial performance
- Supporting a culture of accountability, engagement, and recognition
- Collaborating with Encore's HR, Recruiting, Finance, Marketing, and Operations teams
- Have 3 years of leadership or practice management experience
- Enjoy developing people and building strong teams
- Can confidently interpret a P&L and use it to make thoughtful business decisions
- Balance accountability with empathy
- Stay calm and solutions-focused during challenges
- Are excited about continued leadership growth
- Veterinary practice experience
- CVPM certification (or actively pursuing it)
- Business, finance, or management experience
- Experience with scheduling, payroll, HRIS, or practice management systems
We've built a hospital where great medicine and a great team culture go hand in hand.
Our doctors, technicians, and support team work together with mutual respect and a shared commitment to doing what's best for patients and clients. Questions are welcomed, ideas are encouraged, and everyone plays a role in helping the hospital continue to grow and improve.
We're Proud To Be
- 2025 AAHA Practice of the Year
- AAHA Accredited since 2017
- Fear Free Certified
- Recipient of the 2023 Lake Normy Award
- A trusted part of the Lake Norman community
Benefits
- Competitive compensation
- Generous CE allowance
- Encore Performance Academy leadership development
- Health, Dental, and Vision Insurance
- 401(k) with up to 5% company match
- Paid parental leave and holiday pay
- Pet benefits
- Free virtual mental health support for household members ages 13
If you're looking for an opportunity to grow as a leader, develop an exceptional team, and help shape the future of one of the most respected veterinary hospitals in the country, we'd love to talk.
Apply today and let’s talk. (And yes… CVPMs, we see you )
Check us out here: www.harborpointanimalhospital.com
Harbor Point Animal Hospital is proud to be partnered by Encore Vet Group - see what that means for you: www.encorevet.com
Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn’t happen without these key ingredients.
Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.