Billing Associate

Job Overview

We are seeking a detail-oriented and organized Billing Associate to join our logistics team. This role is responsible for ensuring accurate and timely customer billing by reviewing transportation charges, approving invoices, preparing customer invoices, and meeting customer-specific billing requirements across multiple Transportation Management Systems (TMS). The ideal candidate is analytical, highly organized, and able to work independently while maintaining a high level of accuracy in a fast-paced environment.

Responsibilities

• Key Responsibilities
• Review, validate, and approve freight charges and carrier invoices for accuracy and compliance.
• Prepare and submit customer invoices in a timely manner.
• Complete customer-specific invoicing requirements using multiple Transportation Management Systems (TMS) and customer portals.
• Verify billing information, accessorial charges, rates, and supporting documentation before invoicing.
• Investigate and resolve billing discrepancies by collaborating with operations, customer service, and accounting teams.
• Ensure invoices are processed according to customer contracts, service agreements, and billing deadlines.
• Maintain accurate billing records and documentation.
• Monitor outstanding billing issues and proactively follow up to ensure timely resolution.
• Utilize Microsoft Excel to analyze billing data, reconcile invoices, and prepare reports as needed.
• Assist with process improvements to increase billing accuracy and efficiency.
• Perform other administrative and accounting support duties as assigned.

Requirements

• High school diploma or equivalent; associate's degree in Accounting, Business, Logistics, or a related field is preferred.

Preferred Skills

• Previous billing, invoicing, accounting, or logistics experience preferred.
• Strong proficiency in Microsoft Excel and Microsoft Office Suite.
• Experience working with Transportation Management Systems (TMS) or similar software is preferred.
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Effective written and verbal communication skills.
• Ability to work independently with minimal supervision while contributing as a team member.
• Preferred Skills
• Knowledge of freight billing, transportation, or logistics operations.
• Experience working with multiple customer billing portals and TMS platforms.
• Familiarity with transportation terminology, freight rates, and accessorial charges.

What Makes You Successful

• Exceptional attention to detail and commitment to accuracy.
• Strong time management and organizational skills.
• Self-motivated with the ability to work independently.
• Proactive problem solver who can identify issues and implement solutions.
• Comfortable adapting to changing priorities and customer requirements.
• Customer-focused with a commitment to providing excellent service.

Pay: $25.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Work Location: In person

Salary : $25 - $26