Territory Manager

JOB DESCRIPTION

Title: Territory Manager – Northeast Region

Department: Sales

Reports to: SVP of Sales

Status: Exempt

Location: Remote/Field Work/Northeast Territory

Company Overview:

1Concier was formed from the merger of Riegel Linen, T-Y Group and Harbor Linen. Since 1838, we have provided high-quality linen solutions to the hospitality, healthcare, and commercial laundry industries. Our reputation is built on our exceptional linens and unparalleled customer service. We take pride in delivering quality products, a wide selection, deep inventory, and unbeatable value. We offer luxury bed linens, terry, pool towels, lounge chair covers, robes, slippers, spa collections, and table linens. Along with our premium products, our dedicated team of experts provides guidance and solutions for a wide range of issues to help optimize our customers' linen programs. 

Position Summary:

We are seeking a highly driven, performance-focused Account Executive to lead and expand the Northeast territory, including Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Connecticut, New York, and New Jersey.

This role carries responsibility for both managing an assigned portfolio of existing hospitality accounts and generating meaningful new business across the territory. The expectation is growth. The Northeast, particularly New York City, is one of the most competitive hospitality markets in the country. The successful candidate must be comfortable prospecting aggressively, developing pipeline consistently, gaining access to decision makers, and converting competitive accounts.

This is a field-intensive role requiring disciplined territory management, strong activity levels, and the ability to drive measurable revenue growth. The individual in this role will be accountable for achieving and exceeding annual sales plans through both retention and new account acquisition.

Responsibilities:

• Develop and execute a structured territory growth strategy that drives revenue expansion across all assigned states, with strong in-market presence in key metropolitan areas including New York City.
• Achieve annual sales plan inclusive of both existing account growth and new business acquisition targets.
• Aggressively prospect new hospitality accounts through outbound calls, in-person visits, networking events, industry research, and strategic market analysis.
• Identify competitive accounts within the territory and proactively pursue conversion opportunities to increase market share.
• Maintain a consistent and measurable new business pipeline sufficient to achieve quarterly and annual targets.
• Drive share of wallet expansion within existing accounts through proactive account planning, cross-category selling, and strategic upselling initiatives.
• Build and maintain strong relationships with Directors of Housekeeping, General Managers, Purchasing leaders, management companies, and ownership groups.
• Utilize CRM to manage pipeline, forecast accurately, track activity levels, and maintain disciplined territory management.
• Partner cross-functionally with supply chain, customer service, and leadership to ensure seamless execution from order placement through invoicing.
• Communicate order status, pricing execution, cash management processes, and inventory allocation professionally and efficiently.
• Represent the company at trade shows, brand events, and industry functions to expand brand visibility and generate new opportunities.
• Accountable for managing expense budgets including T&E, promotional expenses, rebates, incentives, and trade show participation.
• Travel throughout the territory to maintain strong field presence and direct customer engagement.

Requirements:

• Must reside within commuting distance to New York City by train (no flight-based commuters).
• Highly motivated and professional with excellent written and verbal communication skills.
• Strong analytic and business analysis skills. Comfortable using data to drive decision making.
• Excellent interpersonal and customer service skills.
• Skilled at Consultive Selling with outstanding sales and negotiation abilities.
• Highly confident, competitive and goal oriented.
• Strong organizational skills, attention to detail and time managements skills.
• Travel 60% in territory as well as out of territory to attend meetings and trade shows.

Education/Experience:

• Bachelor’s Degree.
• A minimum of 5 years of sales experience showing demonstrated growth in responsibilities and career progression in a B2B customer focus sales environment.
• Experience calling on Hospitality Accounts required. (Linen/textile sales experience preferred)
• Experience managing a multi-state portfolio of accounts
• Proficient in MS Office including Excel and PowerPoint
• Experience with CRM (Microsoft Dynamics is preferred)

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to:  talk and listen, stand, walk, sit, and lift up to 15 lbs.  Must be able to travel 60%

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Benefits:

The opportunity for you to evolve your career within a fantastic company culture which includes:

• ‪Competitive Compensation Package, including base salary plus bonus
• ‪401K Match
• Healthcare, Dental & Vision Benefits
• Paid Time Off

EOE

Requirements:

• Must reside within commuting distance to New York City by train (no flight-based commuters).
• Highly motivated and professional with excellent written and verbal communication skills.
• Strong analytic and business analysis skills. Comfortable using data to drive decision making.
• Excellent interpersonal and customer service skills.
• Skilled at Consultive Selling with outstanding sales and negotiation abilities.
• Highly confident, competitive and goal oriented.
• Strong organizational skills, attention to detail and time managements skills.
• Travel 60% in territory as well as out of territory to attend meetings and trade shows.

Education/Experience:

• Bachelor’s Degree.
• A minimum of 5 years of sales experience showing demonstrated growth in responsibilities and career progression in a B2B customer focus sales environment.
• Experience calling on Hospitality Accounts required. (Linen/textile sales experience preferred)
• Experience managing a multi-state portfolio of accounts
• Proficient in MS Office including Excel and PowerPoint
• Experience with CRM (Microsoft Dynamics is preferred)

Salary : $100,000 - $130,000