What are the responsibilities and job description for the Dental Patient Coordinator position at Harbor Lights Dental Care?
Dental Patient Coordinator
Harbor Lights Dental Care – Grand Haven, MI
Mon–Thurs 7:30am–5:00ish, one Friday per month
Are you the kind of person who lights up a room the moment you walk in? Do you love connecting with people, spreading positivity, and making patients feel genuinely cared for? If you're energetic, detail-oriented, and excited to play a key role at our front desk—we want YOU on our team at Harbor Lights Dental Care!
Our thriving, relationship-centered practice in Grand Haven is growing, and we’re looking for a Dental Patient Coordinator who can deliver exceptional patient experiences while also managing critical administrative tasks with accuracy and confidence.
What You’ll Do:
Patient Coordination & Reception
- Be the warm, welcoming face that greets every patient with genuine enthusiasm
- Manage a busy front office: scheduling, phone calls, patient check-in/out
- Deliver exceptional service that makes every patient feel like family
- Communicate clearly with patients about appointments, treatment plans, and financial details
- Help create or participate in fun team social media content (optional but a bonus!)
- Support the team wherever needed — teamwork is our superpower
Administrative Responsibilities
- Verify patient copays are collected
- Help schedule patients back for treatment
- Ensure forms are completed and scanned into our software
- Maintain detailed records with impeccable accuracy and follow-through
- Use Dentrix/Dexis
Who You Are
- A positive, polished, people-loving professional who thrives in a friendly, fast-paced environment
- Naturally upbeat, kind, polite, and great at helping others feel at ease
- Reliable, detail-oriented, and dedicated to ensuring nothing slips through the cracks
- A team player with a sense of humor and a “let’s do this!” attitude
- Comfortable with technology and quick to learn new systems
- Passionate about patient care and experiences
- Experienced with dental front office and/or customer service
Why You’ll Love Working With Us
- A supportive, close-knit team that celebrates wins (and birthdays!)
- A culture built on kindness, respect, collaboration, and lots of laughter
- Patients who genuinely appreciate us and feel like extended family
- Opportunities for growth and ongoing professional development
- Competitive pay and bi-annual reviews
- Dental benefits
- PTO and sick time
- Retirement plan
- Privately owned, non-DSO practice
Ready to Join Our Dental Family?
If you’re ready to bring your heart, your hustle, your positivity, and your smile to a team that truly values you, we’d love to meet you!
Please send your resume and include a short note about why you’re a great fit for this role.
Pay: $21.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
Salary : $21 - $25