EMR Analyst (Athena)

EMR Analyst (Athena) Austin, TX Full Time Experienced Harbor Health EMR Analyst (Athena) Hybrid - Austin, TX | Clinical Informatics | Full-Time POSITION OVERVIEW Harbor Health is seeking a collaborative EMR Analyst to join our team. Harbor Health is an entirely new multi-specialty clinic group in Texas utilizing a modern approach to co-create health with those who get, give, and pay for it — allowing everyone to fully flourish. In this role, you will manage the day-to-day administration, optimization, and continuous improvement of our Athena EMR — the backbone of how we deliver care. You will configure, maintain, and enhance the platform to drive efficient healthcare delivery and operational improvement across the organization, while also providing lighter-touch support for adjacent clinical applications as we grow. The ideal candidate thrives in a fast-paced, evolving environment, moves with a strong sense of urgency, and brings the organization, reliable follow-through, and collaborative instincts to execute effectively against leadership priorities — in alignment with our mission of transforming healthcare through our payvider model. POSITION DUTIES & RESPONSIBILITIES Configure, implement, maintain, and continuously optimize the Athena EMR platform, providing hands-on day-to-day administration and support Conduct workflow assessments, capture business needs, and analyze internal systems to identify functional requirements that maximize utilization of Athena Develop and configure moderate-to-high-complexity break-fix and configuration solutions in Athena through due diligence and research Collaborate with technical resources to review, build, test, and debug Athena, including active participation during testing for implementations and upgrades Use project management platforms (monday.com and Jira) to keep work organized, on schedule, and clearly tracked — ensuring assigned action items are followed through to completion Partner with the training team by providing EMR and system expertise, and supporting virtual training sessions and tip sheets as needed Provide support for Athena-integrated and other clinical applications such as Phreesia, and help onboard new applications as Harbor Health grows Identify and recommend process and system improvements that leverage new Athena functionality for leadership review Cultivate strong relationships with end-user communities, clinical and operational teams, revenue cycle management (RCM), and other business partners DESIRED PROFESSIONAL SKILLS & EXPERIENCE Required: Hands-on Athena EMR experience in a healthcare setting, weighted toward technical/system configuration — back-end tables, behind-the-scenes build, and system setup — rather than end-user support Strong sense of urgency with the ability to prioritize and execute in a fast-paced, evolving environment Highly organized self-starter who manages multiple concurrent initiatives and reliably follows through on commitments Experience using project management platforms (monday.com and Jira) and familiarity with project management methodology Dependable meeting attendance and preparedness — shows up on time, ready, and accountable for next steps Strong collaboration skills with the ability to bring teams together and foster effective cooperation across functions Demonstrated analytical thinking, critical problem-solving, and conflict-resolution skills Effective communication skills to translate technical and system concepts clearly for clinical, operational, and business partners Experience developing technical/system design specifications and carrying out system builds Strategic thinker who adapts and responds effectively to changes in organizational or EHR priorities Preferred: Experience working in a startup or early-stage organization Bachelor's degree in a related field Experience supporting additional clinical applications such as Phreesia Physical Requirements: Ability to travel to clinic sites across Texas as needed WHAT WE OFFER Competitive salary and incentives Generous PTO 10 paid holidays CME Allowance and time off Medical, Dental, and Vision Insurance Occurrence-based malpractice 401(k) Investment Plan Company Equity At Harbor Health, we're transforming healthcare in Texas through collaboration and innovation. We're seeking passionate individuals to help us create a member-centered experience that connects comprehensive care with a modern payment model. If you're ready to make a meaningful impact in a dynamic environment where your contributions are valued, please bring your talents to our team!