Senior Dental Assistant & Training Instructor

$1000 Sign on Bonus Offered*

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton and a Woman, Infants and Children (WIC) Nutrition Program. To help further the mission of Harbor, we are looking for a talented Senior Dental Assistant and Training Instructor to join our team at the Harbor Community Health Center in Hyannis. 

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! 

Role: 

The Senior Dental Assistant and Training Instructor implements and manages the training program for on-the job Dental Assistant trainees. As a Senior Dental Assistant, also provides chairside assistance to the dentist during treatment of patients and provides functional supervision to the Dental Assistants (DA’s) under the guidance of Dental Management team in order to ensure that optimal operations are maintained in the Dental Clinic. 

Responsibilities:

• Implements and manages training program for on the job Dental Assistant trainees.
• Provides direct supervisory guidance and training to the Dental Assistants/DA Externs/Trainees by: 

• Providing day-to-day functional supervision
• Being primarily responsible for providing orientation, training and mentoring

• Works with the Administrative Dental Director to develop an experiential training program for Dental Assistants. 
• Implements training program to effectively train Dental Assistant trainees on the job in all aspects required.
• Providers on-going support for the DA training program in all capacities.
• Coordinates Dental Assistant (DA) with duties with practice manager or Operations manager including adequate coverage and DA rotation
• Delegates and assigns Dental Assistant task lists and monitors for compliance.
• Oversees patient flow process to ensure optimal efficiency.
• Assists with policy/protocol development and auditing and quality improvement.
• Works with site team members at other locations to coordinate adequate coverage between locations. 
• Works collaboratively with the Dental Team Leader in oversight of the department daily.
• Communicates departmental and health center/agency issues to fellow assistants and brings feedback to departmental and other administrative meetings.
• Assists in recruitment and performance evaluations of departmental staff.
• Reviews dental chart with provider, performs intake on the patient and documents in EDR following established protocols. 
• Prepares and maintains all clinical areas for patient treatment planned each session.
• Performs Chair-side assisting duties in all procedures in accordance with training
• Provides guidance and support to Dental Assistants in training as needed.
• Implements infection control procedures in compliance with CDC and/or state specific infection control practices, provides training to DA’s.
• As directed, or in accordance with state law and HHSI protocol, exposes, and duplicates radiographs when necessary.
• Enters data and maintains the electronic lab log tracking prosthetic cases, provides training on system to DA’s.
• Manages equipment maintenance and maintains checklists and logs as required. Provides DA training on equipment maintenance and delegates rotation of tasks to DA’s
• Prepares all clinical areas for clinic closing.
• Manages inventory and ensures that inventory is maintained by following established protocols. Provides training to all DA’s in inventory and ordering process. 
• Provides post op instructions to patients regarding their treatment.
• Due to operational necessity, may be required to report to other locations or remain at work to provide coverage.

Requirements:

• Current MA Dental Assistant License, Current  BLS (Basic Life Support) Certification
• Two years of on the job experience as a Dental Assistant
• High School Diploma with course work in business, biology and some chemistry 
• Basic to Intermediate skills in Office 365 including Word, Excel, Outlook and Teams, knowledge and experience with Electronic Dental Record 
• One year of experience training students in a Dental Assistant training program preferred 
• Basic Skills in Microsoft Applications: Word, Excel & Outlook

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.  When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law).

*sign on bonus: half on hire and remainder at 90 days in good standing, former employees not eligible