Housing Support Specialist ESP

Harbor Health Services operates two Elder Service Plan (ESP) Programs of All-Inclusive Care for the Elderly, a program that allows frail elders to live in their homes and communities.  Our Elder Service Plan has two medical and day centers in Mattapan and Brockton, MA and cares for more than 580 participants. We are currently seeking a Housing Support Specialist to join our team in the Social Services Dept. 

Join Harbor Health’s Elder Service Plan team and a make a meaningful impact in our participants lives! 

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! 

Role: 

The Elder Service Plan (ESP) Housing Support Specialist works with ESP’s contracted housing developments in our Mattapan and Brockton territories. This position is responsible for developing and maintaining the social and wellness programming needs of ESP clients; as well as provides housing support to our current and prospective clients.

Position includes 20 hours weekly dedicated to the Anne Lynch Homes at Old Colony in South Boston and 20 hours weekly dedicated to other housing contracts in the Mattapan and Brockton territories of the Elder Service Plan.  

Social and Wellness Programming

• Works with ESP members, housing teams and residents to develop and maintain targeted social and wellness programming at Anne Lynch Homes (S. Boston) and Walker School (Taunton).
• Publishes monthly calendars for all resident to access and periodically obtains feedback about interest/accessibility of activities.
• Engages members of the ESP staff and Interdisciplinary Team (IDT) Members to perform wellness lectures and events.
• Accesses cost-effective community resources to bring in speakers and activities to align with resident interests (e.g., support groups, physical activities).

 Housing Support

• Manages ESP current and prospective clients’ housing applications and reviews with housing partners.
• Develops and maintains affordable housing waitlists for ESP contracted housing sites.
• Works closely with contracted affordable housing management to oversee the application process to ensure successful housing placement.
• Acts as primary housing liaison between all contracted housing providers and ESP, including attending regularly scheduled meetings and escalating issues as needed within all organizations.
• Visits each ESP contracted housing site once monthly, at a minimum, to engage with housing partners and clients.  

General 

• Exhibits excellent working relationships with clients, caregivers and staff, effectively communicating HHSI’s mission. 
• Attends regular staff meetings, trainings and other meetings as requested. 
• Records client care management information in the Electronic Medical Record (EMR) no later than 24 hours after contact.
• Must be able to travel to each housing site within the Mattapan and Brockton territories and Harbor Health ESP locations in a timely manner.

Requirements: 

• Bachelor’s degree in Social Work, Human Services or Related Field or equivalent related experience. 
• 2 years of professional experience working in community service- related field
• Current BLS (Basic Life Support for Healthcare Providers) Certification required
• 1 year of experience working with a frail elder population (paid or volunteer experience) preferred
• Basic skills in effectively using Microsoft Office applications: specifically, Word, Excel and Outlook
• Critical thinking skills to problem solve individually, and in a team setting
• Bilingual desired, English /Spanish, Haitian Creole, Russian, and/or Portuguese
• Ability to work independently and cooperatively as part of a multidisciplinary team
• Ability to prioritize, organize and schedule busy workdays
• Intermediate business writing skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement. When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law).