What are the responsibilities and job description for the Tenant Services Coordinator position at Harbor Group Management Company?
Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.
Tenant Services Coordinator – Commercial Management
Job Title: Tenant Services Coordinator
Division: Commercial
Supervisor: General Manager (typically)
Status: Non-Exempt
JOB SUMMARY: Responsible for handling the day-to-day interaction with the various tenant contacts including answering the phones and corresponding via email. Position maintains office organization, enters and tracks tenant work orders and performs various administrative duties for the management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES: These include the following but are not limited to the job specifications. Harbor Group Management Company may require additional duties or job functions that can be performed safely.
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
Tenant Services Coordinator – Commercial Management
Job Title: Tenant Services Coordinator
Division: Commercial
Supervisor: General Manager (typically)
Status: Non-Exempt
JOB SUMMARY: Responsible for handling the day-to-day interaction with the various tenant contacts including answering the phones and corresponding via email. Position maintains office organization, enters and tracks tenant work orders and performs various administrative duties for the management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES: These include the following but are not limited to the job specifications. Harbor Group Management Company may require additional duties or job functions that can be performed safely.
- Interact with building tenants, contractors, vendors, and staff via phone, email, and in person.
- Interface with tenants through building request system.
- Perform general secretarial and office functions, utilizing Word and Excel to develop documents, letters, and forms and maintain and update spreadsheets.
- Maintain files, inventory, and office equipment.
- Process mail, UPS, FedEx.
- Schedule appointments, site visits, parking, and conference rooms.
- Coordinate tenant appreciation events and create tenant newsletters.
- Support accounting by coding invoices, data input, and preparing backups.
- Coordinate construction scheduling and tenant moves.
- Maintain tenant databases and tracked insurance requirements.
- High School Diploma plus five years of experience in administrative office support, or equivalent combination of education and experience.
- Experience or familiarity with commercial real estate preferred.
- Professional attitude and appearance and superior customer service skills.
- Outstanding verbal and written communication and ability to handle multiple projects at once.
- Strong attention to detail and proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Competitive Salaries & Bonuses
- Medical, Dental & Vision Plans
- 401(k) Plan with Employer Matching Contributions
- Paid Personal Time & Holidays
- Flexible Spending Accounts
- Free Long-Term Disability
- Free Life Insurance
- Short Term Disability
- Health Savings Account with Employer Contributions
- Wellness Perks
- FinFit Health Finance Program
- Employee Apartment Discount
- Employee Referral Program
- Employee Recognition & Awards
- Employee Assistance Program
- Volunteer & Community Service Opportunities
- Tuition Reimbursement
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.