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Clinical Case Manager

Harbor Care
Nashua, NH Full Time
POSTED ON 11/20/2025 CLOSED ON 12/19/2025

What are the responsibilities and job description for the Clinical Case Manager position at Harbor Care?

Brief Description

Position: Clinical Case Manager

Department: BH/SUD

Reports to: Jillian Pelchat

Pay Status: Exempt>

Location: 615 Amherst Street

Do You Want To Make Sustainable Change In Our Community? Do You Have a LADC Or Are You LADC Eligible And Are Looking For Your Next Professional Opportunity? At Cynthia Day Family Center, We Strive To Provide Comprehensive Substance Use Treatment And Recovery Services To Mothers And Their Children In a Residential Setting, And We Are Looking For Our Next Team Member! If You Are

  • Looking for a dynamic, positive work environment
  • Able to balance compassion with clear personal boundaries
  • Able to define expectations and ensure accountability
  • Commited to fostering a Trauma Informed Environment

We would love to hear from you!

The Job: The Case Manager at CDFC is responsible for providing comprehensive assessment, planning, implementation and overall evaluation of individual client needs.

About Harbor Care

Harbor Care, formerly known as Harbor Homes and the Partnership for Successful Living affiliates, is an innovative health and human services non-profit organization that provides housing, healthcarWork Location>e, home health, behavioral health, addiction treatment, and more in collaboration with many community partners. Harbor Care is the new shared name of Harbor Homes, Keystone Hall, Healthy at Home, the Harbor Care Health and Wellness Center, and the Southern NH HIV/AIDS Task Force. We offer many programs specifically focused on our Military Veteran and homeless populations. Harbor Care integrates stable housing with vital supports such as: primary, dental, and mental health care, substance misuse treatment, employment services, and other wraparound supports proven to end homelessness, help change and save lives.

Benefits

At Harbor Care, we consider our employees to be our greatest assets. We show this appreciation with our comprehensive benefit packages which include: Medical and Dental with a generous Employer Paid Portion. We also offer Voluntary Benefits such as Vision, Life Insurance, 401(k) with a competitive company paid match, and more. To promote a healthy lifestyle and living a well-balanced life, our employees are further benefited with a considerate time off policy and holiday schedule. In addition, employees can participate in our Employee Assistance Program to help support them and their families to handle life’s challenges.

Requirements

Duties & Responsibilities

  • Individual case management for clients and referral to appropriate resources.
  • Maintain client’ records in accordance with funding source requirements.
  • Participation in all staff/Clinical team meetings.
  • Perform random drug testing on clients.
  • Facilitate regularly scheduled group meetings.
  • Participate in screening and admission of prospective clients.
  • Maintain a high level of professional and ethical standards.
  • Work with the Department of Children, Youth and Families to provide appropriate services, along with other Community Partners.
  • Any and all other duties as assigned for the benefit of the Agency.

Job Requirements

  • Bachelor's Degree in psychology, social work, human services or related counseling field; LADC or LADC eligible.

Minimum of three years' experience in a residential setting. Other work experience may be substituted for part of this requirement upon review by the Director of Clinical Services.

Current New Hampshire driver's license and reliable transportation

Competencies

  • Ability to communicate effectively with peers, functions independently, and works as a team member.
  • Strong organizational and time management skills.
  • Experience with culturally and clinically diverse populations.
  • Significant experience with Evidence Based Treatment (EBT) modalities, Recovery Oriented Systems of Care (ROSC).
  • Significant experience with Medication Assisted Treatment (MAT) and Community Recovery Support Programs.
  • Knowledge of 12-core functions.

Harbor Care’s Commitment

Model and enforce the “Red Carpet Treatment” among staff and clients comprised of the following:

  • Earn our clients' trust.
  • Build long-term relationships.
  • Give Clients the best possible experience to make them feel like they're coming to a place they belong.
  • Provide the best quality of service.
  • Treat every Client with dignity and respect with each encounter.
  • You will prioritize communication from any Harbor Care employee seeking help for a client.

Harbor Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Summary

Do you have a LADC or are you LADC eligible and are looking for your next professional opportunity? At Cynthia Day Family Center, we strive to provide comprehensive substance use treatment and recovery services to mothers and their children in a residential setting, and we are looking for our next team member! If you are:

  • Looking for a dynamic, positive work environment
  • Able to balance compassion with clear personal boundaries
  • Able to define expectations and ensure accountability
  • Commited to fostering a Trauma Informed Environment

We would love to hear from you!
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Salary.com Estimation for Clinical Case Manager in Nashua, NH
$91,861 to $110,769
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