What are the responsibilities and job description for the Food Runner/Server Assistant-Jaja position at Harbor Bay Hospitality?
Jaja is a celebration of Western Mediterranean ("Med-West") cuisine, brought to life through the leadership of Executive Chef Logan Abbe. A Cleveland native and Cleveland Magazine’s2022 Best Local Chef, Abbe draws on his experience at The Last Page, Sawyer’s, and The Greenhouse Tavern to reintroduce jaja with a menu rooted in inventive, shareable dishes. Set within its jewel-box rooftop dining room, jaja offers an energetic, transportive, and welcoming experience paired with a reimagined beverage program — marking an exciting new chapter for one of Cleveland’s most distinctive restaurants.
The Food runner/SA is a highly visible role and is key to the success of our venue's operations. This role serves as an ambassador to our guests and helps to ensure the ambiance of the event is maintained and guest expectations are met. and exceed. All while embodying our core values.
Our Core Values
- Par Excellence
- We go beyond expectations. Every detail, every plate, every interaction should reflect our commitment to excellence
- Espirit de Corps
- We believe in pride, professionalism, and constant improvement — together
- Of Service
- We serve with sincerity, gratitude, and anticipation of our guests' needs. Thoughtfulness is our default.
Essential Functions
- Champion Lateral Service
- Learn
- Own the individual guest experience
- Set the next shift up for success
- Deliver perfectly clean tables and floors
- Support service team by pre bussing, bussing, stocking, running F&B, and assisting in the cleanliness and organization of dining room, bathrooms, and service areas
Education / Experience / Certifications:
- Must be 16 years of age.
- experience in a food service role a plus
- Knowledge of various food-service styles a plus.
- Exceptional interpersonal communication skills.
- Maintains composure under pressure, remains calm and courteous in difficult situations.
- Required to work nights, weekends, and/or holidays as business demands; ability to work flexible hours as required.
Work Environment:
Work is performed in a restaurant/event environment. This role requires primarily standing and walking during entire shift. Work environment is fast-paced and team member must be able to manage multiple priorities throughout a shift.
Harbor Bay Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Welcome to Harbor Bay Hospitality, proudly rooted in Cleveland, and JJJ Hospitality, originally from Minneapolis and now part of the Cleveland community. Together, we’re guided by the core values of Par Excellence, Esprit de Corps, and Of Service in everything we do.
Salary : $10 - $12