What are the responsibilities and job description for the Surveillance Operator position at Happy Valley Casino?
Opening in Spring 2026, Happy Valley Casino is set to bring State College an exciting new gaming and entertainment experience. The casino will feature over 600 state-of-the-art slot machines, 30 live table games, and a full-service restaurant, creating a premier destination for leisure and entertainment. Located in State College, PA, the venue will deliver top-tier service and a first-class gaming atmosphere, pending approval by the Pennsylvania Gaming Control Board.
This is a full-time, on-site Surveillance Operator position located in State College, PA. The Surveillance Operator will monitor casino activities using advanced surveillance systems, ensuring the safety and security of customers, staff, and property. The role includes detecting irregular activities, assisting in investigations, maintaining records, and ensuring compliance with gaming regulations and protocols. The Surveillance Operator will collaborate with multiple departments to address incidents effectively.
- Strong Communication and Customer Service skills to effectively collaborate with team members and address incidents professionally.
- Proficiency in Surveillance and Investigation techniques to monitor, detect, and report anomalies or violations accurately.
- Ability to receive and deliver Training to ensure understanding and adherence to regulations and operational procedures.
- Detail-oriented mindset, critical thinking skills, and the ability to work independently in a fast-paced environment.
- Basic computer literacy for operating surveillance systems and maintaining clear, accurate records.
- Previous experience in security, surveillance, or a related field is a plus.
- High school diploma or equivalent required; additional certifications in security or surveillance operations preferred.