Trust Officer I

GENERAL DESCRIPTION OF POSITION

The Trust Officer I will be responsible for professional administration of fiduciary accounts as assigned, maintaining relationship with clients, and increasing technical knowledge in areas pertaining to these accounts. This includes basic interpretation of Wills, Trusts, and other legal documents and/or maintaining plan records and assisting with regulatory compliance for employee benefit accounts as well as assisting with employee education/information meetings when needed. This role will also be responsible for assisting in promoting all Trust Department services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Perform functions necessary to properly administer accounts handled in the Trust Department including Trusts, Estates, Investment accounts, Escrows, Corporate Trusts, IRA's and Employee Benefit accounts. This duty is performed daily, about 15% of the time.
2. Participate in account opening, ongoing administration, reviews and account closing procedures and ongoing client contact to service accounts as needed. This duty is performed daily, about 15% of the time.
3. Monitor the financial performance of investments in assigned accounts as well as assist in recommendation and execution of investment decisions. . This duty is performed daily, about 10% of the time.
4. Maintain contact with attorneys, accountants and other professional service providers. This duty is performed as needed, about 5% of the time.
5. Participate in the preparation and distribution of all departmental tax forms. This duty is performed annually, about 5% of the time.
6. Participate in the preparation of all Federal and State tax returns required by accounts held in the Trust Department. . This duty is performed annually, about 5% of the time.
7. Responsible for the basic interpretation of Wills, Trusts, and other legal documents in order to assist clients. This duty is performed as needed, about 5% of the time.
8. Participate in the marketing of trust services both internally and externally. This duty is performed as needed, about 5% of the time.
9. Work on special projects as assigned. This duty is performed as needed, about 5% of the time.
10. Make customer calls, including cold calls. This duty is performed as needed, about 5% of the time.
11. Provide excellent customer service and maintain confidentiality. This duty is performed daily, about 10% of the time.
12. Regular and good attendance to work. This duty is performed daily, about 5% of the time.
13. Complete required BSA/AML training and other compliance training as assigned. This duty is performed as needed, about 5% of the time.
14. The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily, about 5% of the time.
15. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 12 to 18 months related experience and/or training, and 12 to 18 months related management experience, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

CRITICAL THINKING SKILLS

Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Valid Drivers License

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Certifications related to job responsibilities.

SOFTWARE SKILLS REQUIRED

Intermediate: Spreadsheet

Basic: 10-Key, Accounting, Alphanumeric Data Entry, Contact Management, Database, Human Resources Systems, Presentation/PowerPoint, Word Processing/Typing

RESPONSIBILITY FOR WORK OF OTHERS

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

Supervises a small group (3-7) of employees, usually of lower classifications. Assigns and checks work; assists and instructs as required and performs same work as those supervised, or closely related work, a portion of the time. Content of the work supervised is of non-technical nature, but presents numerous situations to which policies and precedents must be interpreted and applied.

Supervises the following departments: None

WORKING CONDITIONS

Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

Moderate diversity, low physical. Work activities which allow for a moderate amount of diversity in the performance of tasks which are not as varied as those positions with high-level diversity and decision-making.

While performing the functions of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear; occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds; frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; color vision; depth perception; and ability to adjust focus.

ADDITIONAL INFORMATION

• Willing to pursue certifications related to job responsibilities.
• Basic knowledge of investments.

Education

• Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)