What are the responsibilities and job description for the Senior Software Engineer (Remote) position at Happy Returns LLC?
At Happy Returns, we’re transforming one of the most frustrating parts of online shopping — returns — into a fast, easy, and delightful experience. Our technology powers seamless returns and exchanges for leading retailers and millions of shoppers, while helping retailers reduce costs, retain sales, and make their supply chains more sustainable.
As a Senior Software Engineer, you’ll help shape the systems that make returns effortless at scale. You’ll own complex technical projects, improve the reliability and performance of our platform, and provide technical leadership through thoughtful design, mentorship, and collaboration across Engineering, Product, Operations, and QA.
Your day to day
- Own the design, implementation, delivery, and long-term maintainability of new features and systems using modern languages and frameworks such as Go, TypeScript, React, and PostgreSQL
- Lead and contribute to system architecture discussions and technical design reviews to ensure our systems are scalable, reliable, secure, and maintainable
- Proactively identify technical projects, process improvements, and advocate for burning down technical debt
- Raise the engineering bar through thoughtful code reviews, clear technical feedback, and consistent application of clean code and testing practices
- Mentor engineers through design discussions, pairing, documentation, code reviews, and knowledge-sharing sessions
- Collaborate closely with Product Managers, DevOps, QA Engineers, and cross-functional stakeholders to translate business goals into simple, durable technical solutions
- Use AI-assisted development tools thoughtfully to accelerate coding, debugging, testing, documentation, and design exploration while maintaining high standards for correctness, security, and maintainability
- Own the health and stability of our systems through thoughtful testing, monitoring, debugging, observability, and production support
What you need to bring
- 6 years of professional experience building, operating, and maintaining production web applications
- Experience designing, implementing, testing, and operating REST APIs and distributed services in production
- A track record of shipping clean, maintainable, and well-tested code while helping others do the same
- Experience leading technical discussions, mentoring engineers, and influencing engineering practices across a team
- Strong collaboration skills and experience working closely with Product Managers, DevOps, QA Engineers, and cross-functional stakeholders to deliver business outcomes
- Ability to break down ambiguous problems, evaluate tradeoffs, and deliver pragmatic technical solutions
- A self-starter mindset with the ability to drive work independently, communicate clearly, and thrive in a fully remote work environment
Bonus points if you have
- Strong experience with server-side languages such as Go or Python
- Proficiency with modern frontend development, especially React and TypeScript
- Familiarity with database technologies such as PostgreSQL and DynamoDB
- Experience building, deploying, and operating services using Docker, Kubernetes, and AWS
- Experience with observability, incident response, performance tuning, and production operations
- Interest in e-commerce, logistics, and/or sustainability
This is a fully remote position and is not limited to candidates located in Georgia
EEO Statement
Integrated into our shared values is Happy Returns’ commitment to diversity. Happy Return is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at Happy Return has an ongoing responsibility to respect and support a globally diverse environment.
Visa Sponsorship
We do not offer visa sponsorship or transfer for this role. Candidates must be authorized to work in the country in which the job is posted.
Statement to Third Party Agencies
To all recruitment agencies: Happy Return only accepts resumes from agencies on the UPS preferred supplier list. Happy Return is not responsible for any fees or charges associated with unsolicited resumes.
Salary : $175,000 - $220,000