Patient Care Coordinator Longview Happy Kids Dentistry

Patient Care Coordinator/Director of First Impressions - On a good day we change smiles, on a great day we change a life!

Our vision is improving the lives of children in Washington State through improving their oral health. We do this by treating all children as our own. Are you Happy, Kind, Dedicated and Open
Minded? If yes, you’ve found the right place!

Join our friendly, pediatric patient-centered, progressive Complete Health™ focused, team-driven practice. If you are cheerful, patient, enjoy working with families and putting them at ease, this is your career opportunity.

Our Philosophy
We are a full-service pediatric dental practice looking out for our patients' Complete Health™ through the most thorough and compassionate care available. Our team empowers patients and their families by creating positive, lasting relationships.

We are currently seeking a Patient Care Coordinator to join our Communications Team. This is a non-patient-facing role focused on managing and streamlining communication with our families. You’ll play a key part in ensuring that every message, call, and request is handled with care, clarity, and efficiency—keeping our patient experience smooth and stress-free.

The ideal candidate is professional, organized, and confident in handling a high volume of inbound and outbound communications. They are deeply committed to delivering excellent service, maintaining accuracy in scheduling and record-keeping, and making each interaction meaningful—even behind the scenes.

Job Responsibilities

• Director of First Impressions = Making a great impression as first point of contact
• Verifying all patient forms are up to date
• Maintaining Schedules for the dentists and hygienists, including scheduling to meet goals and filling last minute cancellations
• Helping patients with their scheduling needs
• Scheduling new patients, and collecting all necessary information
• Corresponding with patients via text, email, and phone
• Scanning documents and attaching to patient charts

What We Need From You (Skills)

• Good organization and communication skills
• Professional demeanor on the phone and in person
• Proficiency with Excel, Word, and Power Point
• Knowledge of dental terminology and procedures is required
• Willingness to learn and to cross train with other business positions
• Ability to read in write in English
• A minimum of 2 years related experience in a dental office
• A High School diploma or equivalent
• Bilingual is a bonus

The Ideal Candidate

• Is committed to continuing growth
• Is a team-player
• Can think outside of the box, willing to create better processes and collaborate with the team while having fun
• Is dedicated to operating with integrity (keeping your word)

What It Is Like to Work at Happy Kids Dentistry

We believe in building a happy, harmonious work environment where you love what you do. You’ll have room for growth and opportunities to advance in your career. This is a full time position Monday - Friday 745a-5p at our office in the Civic Circle area in Longview, WA.

What We’ll Offer You

• A culture that celebrates success and diversity
• 401(k)
• 401(k) matching
• Paid sick time
  
• Bonus opportunities

How You Should Apply

• Please submit a resume with a cover letter that describes why you think you will be a great addition to our team. Resumes without such a letter will not be considered - after all, we are looking for the perfect team member that can follow exact directions and pays attention to details!

Happy Kids Dentistry is a drug free workplace

Job Type: 1 Full-time (M-F 745a-5p) 

Salary: $17-25 Hourly, DOE

Salary : $17 - $25