Medical Receptionist

Job Overview

We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while managing a wide range of administrative and clinical support tasks. Your energetic approach and exceptional organizational skills will help streamline clinic operations, facilitate accurate documentation, and uphold the highest standards of patient service. This position offers an exciting opportunity to contribute to quality healthcare delivery while developing your expertise in medical administrative support and health information management.

Responsibilities

• Greet patients and visitors warmly, providing excellent customer service.
• Schedule appointments efficiently.
• Verify patient insurance coverage, process payments with accuracy and professionalism.
• Manage health records, filing, and updating patient information in compliance with HIPAA regulations.
• Review clinical documentation for completeness and accuracy, ensuring proper coding with CPT, ICD-9, ICD-10, and ICD coding standards for billing purposes.
• Handle phone communication with professionalism, answering inquiries, confirming appointments, and directing calls appropriately.
• Maintain medical records meticulously, ensuring confidentiality and adherence to clinical confidentiality policies.
• Support medical office management by coordinating care plans, processing referrals, and assisting with administrative tasks such as data entry using Microsoft Office tools.
• Assist in billing processes related to Medicare and health insurance claims while adhering to healthcare compliance standards.
• Perform clerical duties including filing, typing, data entry, and managing electronic health records efficiently.

Qualifications

• Proven experience as a Receptionist or in an office support role.
• Knowledge of HIPAA regulations, clinical confidentiality policies, and health information management standards a plus.
• Proficiency in medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and Medicare guidelines a plus.
• Excellent computer skills with proficiency in Microsoft Office Suite; ability to learn new software quickly.
• Exceptional customer service skills with strong phone etiquette and communication abilities.
• Strong organizational skills with attention to detail in documentation review.

We are willing to train the right person! Join our team to make a meaningful difference in patient care while advancing your career in a fast-paced healthcare environment!

Pay: $12.00 - $14.00 per hour

Expected hours: 30.0 per week

Work Location: In person

Salary : $12 - $14