What are the responsibilities and job description for the Fulfillment Associate position at Happy Ebikes?
Company Description Happy Ebikes is an electric bike manufacturer and distributor headquartered in Southern California, specializing in direct-to-consumer e-bikes and accessories. With over 12 years of experience in the bike industry, the company focuses on designing high-quality electric bikes that are reliable, stylish, and fun to ride. Happy Ebikes is committed to delivering value, performance, and a positive riding experience for customers. Team members join a growing brand that emphasizes quality products, responsive service, and a passion for cycling. The company culture encourages innovation, collaboration, and pride in the products customers ride every day.
Role Description This on-site Fulfillment Associate internship role is based in Carlsbad, CA. The Fulfillment Associate will support daily warehouse operations, including receiving inbound shipments, unloading products, and organizing inventory. Responsibilities include accurately picking and packing orders, labeling packages, and preparing shipments for carriers to ensure timely and damage-free delivery. The role also involves basic product checks, maintaining a clean and safe work area, and assisting with inventory counts and stock rotation. Depending on business needs, the Fulfillment Associate may interact with customers or internal teams to resolve order issues and support an efficient, customer-focused fulfillment process.
Qualifications
- Experience or strong interest in warehouse operations, including Packing and Sorting tasks to fulfill orders accurately and efficiently.
- Ability to safely assist with Unloading shipments and handling products, with attention to proper lifting techniques and workplace safety.
- Customer-focused mindset with basic Customer Service skills to support order inquiries or issues when needed.
- Forklift Operation experience or willingness to train and become certified, if required by the facility.
- Strong attention to detail, reliability, and ability to follow written and verbal instructions in a fast-paced environment.
- Comfort with standing, walking, and lifting moderate weights for extended periods, with or without reasonable accommodation.
- Effective teamwork skills and a positive attitude toward learning new tasks and processes.
- High school diploma or equivalent preferred; prior warehouse, logistics, or retail experience is a plus but not required.